I made reservation a day before arrival. I confirmation it was written check in time is from 3 pm to any time. We arrived a 22:30. Checkin was closed. No keys were left for us. We were forced to stay and sleep over night in the car. This is not a hotel and not even a place you can trust for overnight. We are with 3 children overnight in a five seats car. This is a big shame for this hotel and for hotel.com. Even the emergency number of the hotel was not active. We tried to do tater the security . No one was answering. Very bad in case someone needs help.
自動翻訳
Sameer
2023年4月18日
Smelling of sewage overflow, dirty, broken furniture, lights not working, no attendant, fire wood and burner not available, dishwasher was not emptied, no tea .....in nutshell pathetic and regrettably bad
自動翻訳
Nancy
2023年4月15日
The stay was horrible. It was snowing and such a big hotel but no one at the reception.The wifi password given was incorrecr. Water was coming feom the window and thw roof. Frewzing cold and no firewood or firelighter provided. No one to contact as the phone provided was going to security.