The hotel reception needs more training and more authority to deal with customers.
He couldn't print out my receipt and asked for permission from his manager, which he received on the next day!!
Also they couldn't find my booking through trip.com.
自動翻訳
msiddi328334
2022年3月30日
Old property with poor maintenance, cleanliness is poor. Overall cleanliness was poor. The carpets in the corridor were very old. The elevator were old, small and not well maintained. The bathroom was leaking water, complained to the reception but they did take action.
自動翻訳
Manal
2022年3月3日
The service was very poor
自動翻訳
albaz36
2022年1月18日
اكبر خطاء لما حجزت عندهم ليلة وكانت من اسواء الليلي بحياتي كاني ببيت اشباح مبنى قديم متهالك وخدمة معدومة والانترنت لا يعمل ولا احد يرد على الاتصال ولا يعرفون ما معنى برنامج الولاء لاخدمات ولا شي يذكر المبلغ اللي تم دفعه بمكاني احجز بفندق خمس نجوم