PROS: Very clean, air conditioned and modern for a good rate. Wifi and decent breakfast included. The stromanthe triostar plants in the lobby were very nice. CONS: Staff is miserable and takes no accountability for customer service. Stephanie literally lies to your face and tries to overcharge you. Examples: -”oh your safe is broken? just reset with code 123456.” nope. the safe code was set by a previous guest and left open so this didn't fix the problem. We had to take all our valuables on a 13 hour tour because of this - very inconvenient. -”oh, you need another towel because we only gave you 2 despite 3 people in the room? we'll send someone up right away”. no one ever shows. when you call back, if they ever pick up, they say the same thing. -”your shuttle from the airport is confirmed and the driver will have a sign with your name on it” nope; after a long trip we had no one to pick us up. The driver didn't have my booking (he had another name on the sign), so he called the hotel and they confirmed nothing had been booked for us. -”well there's no booking because you obviously have to book it in advance; how would we know you need a shuttle?”. Excuse me? Yes, in fact, I did book it in advance and showed them the email chain (7 emails) with her own confirmation 3 days earlier! -”ok so you found the driver, perfect”. No, not perfect as we've been searching in the sweltering heat, walking up and down through the crowds for 45 minutes with a small child after a long trip. An apology, not a dismissal would be more appropriate in this situation. After speaking to the driver and Stephanie (we are still in the heat outside the airport), Stephanie who confirmed the booking by email then blamed her colleague who in fact didn't book it, And, they still charged us $16 USD for it - which was like rubbing salt in the wound. -”it will be an additional $20 USD for the shuttle” - when they previous told me $16 USD (thankfully in writing) -”it will be $16 USD to have a child in the room” - when my confirmation clearly shows children stay free (thankfully in writing) -guests aren't ”allowed to use the stairs”; long wait for the elevator
Adventure Inn really does feel like home in San jose. The ease and comfort they give you in a 10/10. From the shuttle service to and from the airport, an amazing complimentary breakfast and a beautiful/fun environment. I have stayed at this hotel 3 times now and I wont stay anywhere else in San Jose. Eric is also a great communicator and replies very quickly to any question you have. Also they make the BEST pina coladas! And their restaurant is also incredible. Thank you to the staff for always being friendly and helpful, and big thanks to Eric for making this place so easy for travelers.
I cannot say one bad thing about this place. First class all the way. Beautiful rooms, rain shower heads, best beds and pillows ever, great and kind beautiful staff. The guys at the front desk became very vested in us, giving us info, storing our bags, always dressed perfectly, and always carrying themselves professionally. The breakfast buffet in the morning was great! The hotel is located in a quiet part of town, yet very close to bus routes, major highways, groceries, and parks. Guests have access to the pool next door which was small and cozy. There us a small gym downstairs with a few machines and weights. And of course the small ****** around the corner. A great value!
慌しい一日の終わりには、ラ テラッツァ ゲスト ハウス B&Bでおくつろぎください。ラ テラッツァ ゲスト ハウス B&Bは、グレシアでも指折りの素晴らしい宿泊施設の内の一つです。最寄の交通機関はフアン・サンタマリーア国際空港で、当施設より約31km先にあります。最寄の空港はフアン・サンタマリーア国際空港、当施設から約31kmの距離です。付近には、Avantura ParkやGimnasio De Los Angeles De Grecia、Iglesia de Ángelesなど、グレシアの多くの観光名所があります。長い一日の終わりには、館内施設でくつろぐのもお勧めです。グレシアの当施設には、駐車場が併設されており、非常に便利です。お客様のレビューによると、このホテルの施設は最高レベルです。
旅先の様々な魅力を発見したいお客様に、アルトゥーラ ホテルは最適です。アルトゥーラ ホテルは、ポアスでも指折りの素晴らしい宿泊施設の内の一つです。最寄の交通機関はフアン・サンタマリーア国際空港で、当施設より約27km先にあります。フアン・サンタマリーア国際空港まで、車で約27kmです。付近のエリアには、Bosques de FraijanesやLaguna de Fraijanes Recreational Park、Galería de Colibries Freddoなどの多くの観光名所があり、充実した時間をお過ごしいただけます。お時間に余裕のあるお客様は、館内の様々な施設をぜひご利用ください。お車をご利用のお客様は、ポアスの当施設提供の駐車場をご利用いただけます。
My husband and I booked an impulsive last minute stay here when we needed to overnight while in the San Jose area. We knew we didn't want to stay in San Jose and after a little searching this beautiful mountain area sounded right up our alley. We were so glad we chose this place! The lodge is really stunning and has Welsh influences as well as Frank Lloyd Wright influences in the design. A bit of modern meets old school and it really creates a cozy and welcoming environment. Our room had a fireplace and a private garden area that was so lovely (and it gets chilly at night in this region so we definitely enjoyed using the fireplace! Though there was a heater available for use as well). It was a really cozy and inviting space. The bed was extremely comfortable and the linens, too. My husband particularly loved the spacious bathroom with the incredible rain shower. We enjoyed dinner as well as breakfast in the dining room and both were outstanding. The steak was like butter! And it would be a shame to miss out on their homemade granola and jam. We arrived at night so we discovered the grounds are utterly beautiful on the morning of our stay. Definitely make time to hike one of the trails (they have maps in each room) and visit the pretty little greenhouse on the property. We were gasping over the beauty of the farmland where this hotel sits and hopeful that we'll return for another stay in the future. Truly a beautiful and comfortable stay.
JjohndD9675NQAm greatly enjoying my stay in Costa Rica and here in lovely La Garita at the Martino Hotel. The hotel itself is quite special -- guests stay in separate tile-roofed buildings spread across the lush, green grounds. I imagine that the views from each room must be quite unique and special. It was so enjoyable sitting and reading on the deck outside my room watching the nearby bamboo forest sway in the gentle wind while listening to the fascinating calls of many species of birds perched in the many species of trees. Extra 5 stars and muchas gracias to the very helpful and friendly staff whose efficiency really impressed me (the hotel was hosting a conference when I stayed there in event space not far from my room, so I could witness first hand how hard the hotel team was working).
Upon arriving your in a questionable neighborhood. Upon arrival your at a large iron gate, which is needed for the area your in. They buzz you in. Check in was a breeze. They have a nice court yard, swimming pool with a waterfall. Very nice areas to relax in, and an activity room with a pool table. They also serve breakfast which consists of mainly fresh fruit, eggs, rice with beans and coffee, no meats. Did not have dinner there. The rooms are very old. No room darkening shades, just some old curtains. Beds were ok, but very old furniture. Paint was peeling off the walls in my room, and the bathroom has dirty chalking, and an old shower. All rooms use a regular key, with a chain lock. AC worked fine. If you like a dark room at night like I do forget it. The curtains offer no light blocking. Would I stay here again, only in a pinch. I’ll try Hampton Inn, or Holiday Express on my next visit.