I spent 3 days/2 nights here for work. The hotel is in close proximation to the Capitol, government and courts. I ate breakfast lunch and dinner at the hotel restaurant Wellington’s; all decent meals. The hotel otherwise disappoints. This is not a $500 a night hotel. Front desk didn’t recognize my Bonvoy status at check in and when I asked about basics like extended checkout, I was essentially told “check back day you leave based on availability.” No free water anywhere. Room was mediocre and bathroom sliding door for shower and to bathroom itself caused water to go everywhere. The LED lighting scheme felt cheap as did the laminate flooring. Basement gym had mediocre equipment. Had long waits for elevators. In room k cup pods not replenished and no coffee available in lobby until 7 am. Staff at wellingtons was amazing, front desk staff was hit or miss depending on who was attending. I don’t know if there are better options in Albany but not sure I would stay here again unless the experience changes.
Fairfield Inns are usually of a good standard, but this one downtown was very disappointing. I booked this over other options due to a typically good breakfast. When I arrived there was a printed paper on the window saying ”No Breakfast Today”. Realizing things could happen like staff out, I asked what was the issue and if they were doing something for the guests like a credit to a breakfast or points for the issue. I was told ”I don't know, we were just told no breakfast” and also that there was to be no compensation for this. Sorry, but breakfast was a big part of the deal of staying at this hotel, and the response was unsatisfactory. When I showered the next morning I noticed something on the towel and found a short curly hair - not the kind you typically want to see in a bathroom, wondering if the towels were actually fresh. The next problem was that I was still charged the 4.95 enhanced Internet fee even though I am an Elite member. I noticed this on my bill later but did not want to go through the hassle of calling the hotel and getting a review and correction for five dollars. I suggest you skip this Fairfield and choose a different option near the city.
さて、私たちは(5人の家族:私、2人のティーンエイジャーと2歳の)ここに滞在を予約しました。なぜなら、私たちが通常滞在している場所は、オールバニのHome2Suitesが売り切れたからです。チェックイン前に1時間か2時間前に部屋を準備できるかどうかを確認するために事前に電話をかけ、チェックインまで部屋を利用できないと言われました。問題ありません。私たちは、それが理解できるように、大きな角の部屋のうちの1つを$ 172/night(平均)で予約しました。チェックインの時間に合意したところに到着し、青いボタンの下着を着た男から言われました。彼は私が推測したようにラジオで彼の清掃員に言った、私たちの部屋(526)はまだ利用可能ではなく、30-40分の待ち時間があるだろう。私の家族と私は長い待ち時間に耐えました。それから、きちんとした鉄の赤いボタンを着た紳士が私を助けに来ました。Thankfully that was the case and we didn't have a wait but also didn't have the room I had originally reserved. No problem. We had a similar room.今、しわのシャツを着た男はロビーに集まり始めた群衆に大声で叫んだ:「みんなに注意してください!私はこれを一度だけ聞いています。」と叫び、家族やビジネス旅行者の混在するような待ち行列に進み、朝食ビュッフェの時間と値段が激怒し、朝食ビュッフェについて混乱に飽きているに違いないと感じた。私たちはここに来たことがありません。肩をすくめましたが、公共の交流が気まずいです。この人はシャツをゴミから引き抜いたように見えます。部屋。この開室プロセス全体がプロフェッショナルではないことを発見しましたが、私たちの部屋に着くのを喜んでいました。私たちは5人の家族なので、より大きな部屋を予約しました。予約を作成したとき、私はその情報を入力しました。部屋に到着すると宿泊施設自体が十分だと気づきましたが、バスタオルが2つ、枕が2つ、子供が使うソファベッド用のリネンがありませんでした。世界の終わりではないので、私たちはフロントデスクに電話し、彼らのクレジットに、彼らは私たちの追加のタオルとベッドリネンをかなり早く持っていました。しかし、枕はありません。これらのものを求めなくても良かったのは涼しいでしょう。おそらくゲストは釘付けにされていないものを盗むので、私はそれを手に入れますが、より良い方法があるはずです。私たちは枕のために再び電話をかけ、彼らは友好的な係員によって非常に早く育てられました。8月19日(金)の朝は面白かったです。妻と子供たちは1階にあるスターバックスを試してみて興奮していました。そこで、部屋に準備が整ったとき、私はみんなのためにコーヒーとペストリーを飲むことにしました。私は一人でこの任務を遂行しました。キーバンクとスターバックスの間の1階のエレベーターから降りたとき、私はそこにいました。
I read the reviews and was somewhat iffy - but was a great stay. I am a biz traveler Titanium with Marriott. Location: Great location right across from the Univ of Albany so if ur a runner or walker this is a great space to do both. There is a 7-11 right next door which is always cool and a dunkin next door on the other side. The people working here are all great. The room--I was given 131 and usually I dont like rooms on the first floor but loved this one. So convenient. There is a restaurant -- The hotel food service was steps away, few steps to the shops next to hotel. No elevators to navigate; Liked room layout - you walk in there is an alcove to the left for the microwave and fridge and beyond is the bath, so there is some seperation from the sleeping areas. Water pressure is good, bed was very comfortable. Overall this biz traveler had a great stay and highly recommend for others
The Morgan State House is my favorite place to stay in Albany. It's beautiful and comfortable, well located within walking distance of restaurants and the state capitol, and serves a lovely breakfast. I want to give them a particular shout-out as I forgot my cell phone in my room last week, and did not realize it until I was on the train. They carefully packaged it and mailed it by overnight service. I was impressed by their responsiveness and deeply grateful for the rapid resolution of my careless oversight.
EE1541VMbillmWe were on a road-trip, Florida to Quebec, Canada and stopped overnight in Albany. This is a clean and comfortable hotel that offered an excellent, filling breakfast included in the room cost. Easy on / easy off US Hwy. 87 on the NW section of Albany, NY. Seems to be a relatively new hotel. Room well maintained. Full kitchen, stainless steel appliances. No negatives. Would stay here again if I'm in the area.