The reviews on Hotels.com are really good, so we decided to stay here. Mistake. Keep in mind, this is during COVID. The outside looked good, and Spouse said lobby looked fine, staff behind the desk was masked appropriately, though he didn't notice signage. We came in the back entrance, and right off, we meet some scraggly-bearded guy without a mask. Great. When carrying rest of our stuff up, two more people without a mask, seeming amused that we were wearing ours. I call the desk to ask what the policy is. ”Pam” says that it's the individual's choice. WHAT? (She goes to check, because it seems she has no idea.) ”No, wait, we require masks in public areas.” Then why aren't there any signs? I hang up in frustration and anger. I had to call back because I forgot to ask what their policy is on cleaning, as now I don't think I can trust them. Man answers this time, tells me they disinfect everything. Really? My health depends on it. Do I need to Lysol every surface again? ”Well, yes, you probably should.” I ask him about the signs, and he tells me there is *a* sign at the front desk. Why there aren't any other signs? ”We can't enforce the policy.” That's not what I asked. Why aren't there more signs? ”There's a sign at the front desk.” That's not what I asked. If it's policy, why aren't there signs? ”We can't enforce it.” I explained that I knew he understood the words I said, and that I knew he was trying to duck responsibility, that he was making the choice to not care. ”Well, yeah, I guess so.” What's your name? ”Matt.” And what's your job here? ”I'm an employee.” Yes, I got that, it's why you answered the phone. But what's your job? ”I'm an employee.” Are you the manager? What? ”No. Do you want to talk to the manager?” YES. Why don't you have more signs? ”We can't enforce the policy.” I WANT TO TALK TO THE MANAGER. ”Well there's no manager here now.” I've already called the corporate customer complaint number and had a complete breakdown talking to that poor woman. I've disinfected every surface--EVERYTHING, because while I believe the probably-underpaid housekeeping staff tries, if the desk staff is any indicator, this place could be a death trap. I've never said this about anyone before, because I do literally understand how difficult these jobs are, but if ”Matt” can't be bothered to do the hospitality part of his job in the hospitality industry, he should be fired. As for now, Spouse and I are hiding in our room until we can slip out early tomorrow, before the maskless jerks start wandering the halls.
We were shocked at how well maintained the hotel is and we felt like this particular hotel was a good standard compared to a lot of other quality inns we’ve stayed at. The front desk was on it and got us a room in minutes and was really friendly. So glad we decided to stop here
2023年に改装されたSuper 8 by Wyndham Grand Island Southは、グランド・アイランドで宿泊予定のお客様に非常にお勧めです。当施設はグランド・アイランド空港から約10kmの距離と、非常に便利な場所にあります。付近には、ドッグ・アイランドやサンドヒルズ・シニック・バイウェイ、Habana Nights Bar_NightClubなど、グランド・アイランドの多くの観光名所があります。長い一日の終わりには、館内施設でくつろぐのもお勧めです。グランド・アイランドの当施設のお客様は、駐車場をご利用いただけます。
慌しい一日の終わりには、SureStay Plus Hotel by Best Western Grand Islandでおくつろぎください。SureStay Plus Hotel by Best Western Grand Islandは、ビジネスでもレジャーでも、グランド・アイランドでの快適な滞在をご提供いたします。当施設はグランド・アイランド空港まで9kmと、移動に便利です。付近のエリアには、ハートランド・エベンツ・センターやドッグ・アイランド、パーク・メンテナンスなどの多くの観光名所があり、充実した時間をお過ごしいただけます。忙しい一日の締めくくりには、夜の街を楽しんだり、館内でくつろいだりしてお過ごしください。お車をご利用のお客様は、グランド・アイランドの当施設提供の駐車場をご利用いただけます。