We booked one room July 31,2023 at this Rock Ledge Motel. The reviews were high and the room rate seems reasonable. Only to find out after our experience that the room rate is way too high for what it’s worth. We called the motel for room availability and the man that answered the phone stated only double beds available. Right after we called him ******* showed this same motel a room and a queen bed available for same day. I booked and paid the room but was taking over 10 minutes for the site to confirm thinking something with wifi connection so got back into ******* site and booked the same room that was still available and got confirmation. I checked my email for motel confirmation only to find I got 2 paid bookings through *******. When we arrived at this motel, the man in the office greeted us but was rude and abrupt when I tried to explain that we were double booked. The man did not want to hear my explanation as I showed him there was double booking. He stated rudely he has nothing to do with the other booking. He then immediately slapped the receipt on the counter and sarcastically stated have a nice day. We were given a king bed which we appreciated. As we walked inside our reserved room, there was a musty smell in the room and both windows were already halfway open. The floor creaks. Plastic on top of the mattress that was uncomfortable. It makes a noise every time you moved. It was a noisy morning with garbage truck and another truck right outside our room.
自動翻訳