God forsaken place in a Gods own country. pls Avoid! Me and my wife booked this place for 2 nights in 25&26th December. We booked their private room for almost 7K per night. Dirty sheets, noisy foos-ball table right next to room. The Washroom in the has no door. Cherry on top: Few hours after checkin, property staff calls me and tells me that the room was flooded due to a water leak (later we learnt the same guy had put a washing machine in room adjacent and that leaked and flooded our room. my bags and electronics were soaked since the room also has no storage and my bags were kept on the floor. We asked to checkout and get a refund, no response. Their resolution was send an email. You can leave if you want but we will not give a refund. This is an old building and not restored or maintained tastefully. They have just made a mess of the whole charm of this property.. unprofessionally managed, local rowdy men sat and drank and made merry with the property staff and caused a ruckus - killed vibe of the place. There's a board at entry that says if you're not staying here no entry. LOL. The Property is dingy and photos are deceiving. the courtyard is dirty and not maintained. I spent 10 days in Kerala, this was the worst stay and would request well meaning travellers to avoid this property like the PLAGUE!
自動翻訳