イビス アルマトイ ジェティス(Ibis Almaty Jetisu)

這個酒店一般，不喜歡房間的插座的設計，很難用，並且房間沒有瓶裝水，需要自己去樓道里接大桶水，我很不理解這個，並且很不方便。早餐還可以吧，前台的服務態度冷冷的，沒有不禮貌也不熱情。

房間乾淨整潔衞生，服務人員態度很好，大廳佈置很温馨，比國內的宜必思酒店檔次要高很多，外面温度-26度 但是房間很温暖，保暖措施做得很好

Miss Dana at the concierge is very helpful as my hubby was not feeling well and need to go to A&E. She told us that the hospital does not open 24hrs. She said she will call an ambulance for us. As we do not speak their native language, she was kind to arrange everything for us and told us to wait in our room. When the Medics came, Mr Anton at the concierge was in the midnight shift, he came up to us and was so kind to gave his mobile number in case we have problems at the hospital and to call him at anytime. We sincerely appreciate Miss Dana and Mr Anton for their impeccable service and kindness.

航班延誤，臨時定住了幾小時。宜必思Ibis和諾富特Novotel在一棟建築一個入口，後者的硬件卻要好很多。房間偏小，洗手間有反味。周邊是最熱鬧的商業街區和步行街，餐廳咖啡很多很方便。

i’m very complain to this hotel. becuase i irritated from carpet cleaning chemical. wanted to cancel all trip and needed to make treatment for back this hotel manager didn’t give any compensation and return

房間是小了點，但是也還好！衞生乾淨！衹是需要自己準備水，房間裏木有水喝！整體服務很不錯。給個好評！！！

Amazing place to stay in Almaty. Beautiful, modern, warm. Great food as well

非常舒適，早飯非常給力，品種多。房間風格也很棒，還有吊著的那種搖籃！旁邊就是商場，還有好多小吃，比如：蘭州拉麪！！！