The reception speaks English well and is helpful. The hotel is unmarked on the main street and the entrance is behind. However, it is fine. You will have to climb a few floors with your luggage. The room is good, the bathroom and shower are good, the air con works well. The WiFi generally works well. They do have a cooler with hot and cold water as well in the reception area. TV has no channels in English and they should put screens on the windows. Otherwise, a good stay.