The booked room was supposed to be available in the early afternoon, but unfortunately this was not the case, as they had not yet made up the beds. We had to wait a total of one and a half hours in the reception hall until we could go to the room. The time we had to spend waiting for the room to be made available was sweetened with complimentary cappuccinos. The accommodations were very spacious and had a large bathroom with a double rain shower, a bathtub, and double sink vanities, though one had a clogged drain. The toilet was in a separate small room. It was nice to have two separate bedrooms, as this was a family accommodation. In one place the wallpaper had visibly come off the wall and in another place the cladding on the headboard of the bed was slightly damaged. Furthermore, the remote control of the TV was so dirty that we did not use it. All these problems could have been fixed by the room service before handing over the room to the guests. It was not easy to find a free parking space in the parking lot in front of the hotel, as this hotel is a popular conference hotel. There were several events held there, so the parking spaces were quite filled by the company employees who attended. The evening meal in the hotel restaurant was excellent, as you can read in my separate review. The breakfast buffet was also very good. The selection of cold and hot dishes was impressive and one wished that there was such a good choice elsewhere. It was very positive that after mentioning the above shortcomings, an apology was made for the inconveniences and a price reduction of about 13% was subsequently refunded. It can be assumed that in the current situation, this hotel also has staffing problems, like everywhere else in Europe, and that in normal times no problems would have occurred.
Really good value for money compared to Amsterdam prices for accommodation. I was visiting family in Almere so it was perfect for my visit, really close to the train station and near shops and cafes. The hotel itself and staff were lovely. Has the basics you would expect and I was very impressed with the turn-down service - I thought that was a very nice touch. The breakfast is quite expensive for continental so I ate out at a local cafe in the mornings. The area itself doesn't feel the safest, there are definitely some dodgy people in the area so I was always aware of my surroundings and vigilant but never had any problems, as I was visiting family, I wasn't out and about alone very frequently.
Very comfortable bed, nice room with a good shower and lovely amenities. Surprisingly cheap nearby parking, only 2€ per day (yes, only 2.00€ for 24 hours). Very friendly staff. Tasty Belgium Affligem beer available at the bar. Delicious breakfast.
Die Bilder in meiner Rezension sollten eigentlich genug aussagen. Ein paar Details: Beim Betreten des Zimmers empfing mich ein starker Geruch zwischen (zu) alter Klimaanlage und Körperflüssigkeiten. Auf der Tagesdecke des gemachten Bettes waren mehrere eingetrocknete weiße Flecken (besonders eklig, wenn man daran denkt, nach welchen Körperflüssigkeiten es hier wohl konkret riecht). Das Fenster war sehr verdreckt, sodass man die Aussicht auf den Parkplatz gar nicht genießen konnte ... Auf dem Sessel, dem Tisch und dem Nachttisch befanden sich Krümel und Dreck. Weitere schmierige Flecken waren an der Gardine und im Bad an den Fliesen. Die Spinne mitsamt Spinnennetz fehlte natürlich auch nicht. Gefühlt offenbarte das Zimmer nach 5 Minuten Aufenthalt mehr hygienische Mängel, als es Quadratmeter groß war. An der Rezeption reagierte man freundlich auf unser Anliegen und begutachtete das Zimmer. Uns ist ein anderes, gleichwertiges Zimmer und kostenloses Frühstück angeboten worden. Nach ein bisschen Smalltalk verriet man uns dann, dass die anderen Zimmer wohl nicht wirklich besser aussähen. Das Frühstück von einem Ekel-Hotel, welches im ersten Eindruck einfach nur dreckig war haben wir natürlich ablehnen müssen und gefragt ob es die Möglichkeit gäbe, noch aus Kulanz in einem solchen Fall zu stornieren. Man gab uns eine Nummer und versicherte uns dort Hilfe. Die Dame am Telefon verwies auf eine Mailadresse. Bis heute schreibe ich mit dem Support hin und her, der die Mails entweder mit copy/paste Texten a la Werbebroschüre beantwortet oder falsche Aussagen behauptet. Z.B. wurde der Mitarbeiter an der Rezeption wohl zu einer falschen Buchung befragt, denn in seiner Aussage ist von einer Frau die Rede, die zu meiner Buchung eingecheckt hat. Ich bin bloß ziemlich sicher ein Mann … So gesehen ist der Service online dem Service vor Ort ebenbürtig. Alles in allem mein bisher größter Hotel-Fehltritt. Billighotels auf Malle und andere Bed and Breakfast Eskapaden mit eingeschlossen.