Residence Inn Amarillo

The property was very nice, easy access off I40 & plenty of parking. Was a little disappointed that the automatic front doors were not working so they had to be pushed open. Check in was easy & the room was clean & comfortable. Plenty of local restaurants to choose from & the free breakfast is a great touch for family's on the go.

Bed uncomfortable. Bathroom old and didn’t drain. Toilet didn’t flush. The noise from outside kept us away. Rooms need updating and remodeling.

Don't let the clanky front doors deceive you. The hotel is actually quite nice. Rooms are large,

Glad to find a hotel with 2 bedroom suites and a kitchen to cook in. Location is perfect off I-40. Pets allowed! Only complaint is the carpet needs to be replaced as there were several places where it was taped down to avoid tripping!!! Not safe!

Extremely friendly staff, very clean, recommend ashtray or cigarette butt disposal. Front entrance hard to locate. Read my previous review for more details.

Checking in was great! Christy who checked our rowdy family, myself included, was very friendly, welcoming & even shared in our laughter. The Hotel was very clean & offered plenty of conveniences. Trying to find the main entrance to this Hotel is not so easy. Very small entrance door from the parking lot. Our room was very clean both bedrooms had bathrooms that were stocked well. The pullout bed was not very comfortable. There was plenty of room for all 7 of us while visiting and slept 4 of us well. There should be some type of ashtray or cigarette disposal near the side entrance doors. The area around these doors are completely littered with cigarette butts everywhere. Having a smoking section with a few chairs maybe a table and a disposal for butts would make things a lot nicer. Otherwise great place.

The hotel is convenient and the staff were very friendly. The room was spacious. My only complaint was that they do not automatically clean your room - you have to request that they clean it. We did not know and expected the room to be cleaned. Just know to ask that your room be cleaned if you stay more than one night.

The staff went above and beyond assisting us with our aging parent.

The staff are never at the desk. Keys must be reprogrammed multiple times per day. The 2 room suite had 1 small air conditioner that could not even cool down the bedroom. The kitchen/sitting room was about 100 degrees, the bedroom about 85 (with the small A/C running non-stop for 3 days. The cleaning staff were always friendly. The hotel should be embarrassed to have their name associated with this property. The fact that Residence Inn approves of this, shows their lack of concern for the clients. Should have been knocked down and replaced years ago.