Good location, smack in the middle of the city (difficult to drive, easy to cab). Staff are friendly but they might be too busy. Asked for some toiletries and ice, it was slow to reach us. fridge not wining in the hotel
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SilvaClaudia
2023年12月10日
the staff are always available and friendly.
Good breakfast and dinner, delicious and diverse food
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Berker
2023年3月6日
new hotel with clean room and decent breakfast.
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Sufyan Baker
2021年10月28日
The only issue is that it’s close to a primary school, where you hear the noise in the morning.
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ゲスト
2023年6月18日
設施先進,服務人性化
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Romyhermans
2024年2月29日
A very nice and confortable hotel, situated in a quiet neighbourhood in Amman. Staff very friendly, rooms clean and spacious. Lots of choice during the breakfast buffet. We also had dinner one night and it was very good as well! For our group it was a perfect start of our Jordan tour!
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ゲスト
2024年3月9日
The hotel was clean but the staff were unhelpful. There was an issue with our tour guide who told all the tour members that we had late check outs and would not need to check out until our scheduled pick up. The hotel however had communicated to the tour company check out at 2:00 pm. No one bothered to tell the tourist. We were leaving just after 2:00 pm so we had exited the room but others had yet to exit their rooms when at 2:05 house keeping entered to rooms without knocking walking in on people in the bathroom. When the issue was raised with reception their attitude was too bad and they did not understand why a husband would be upset when a strange man walked in on his wife in the bathroom. Truly poor service.
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Dreamer61023535691
2024年1月1日
Nice hotel with a great buffet evening meal. I asked to move rooms as mine was dark and cold and overlooked the road on 1st floor of the main building. The Tower building has better rooms especially the higher floors which overlook the city. I was on the 6th floor. The staff however were mainly not very helpful or friendly although there were a couple of exceptions. The cook making omelettes at breakfast was incredibly slow and didn’t seem to want to be there. Although the pool was closed I wanted to sit outside in the sun but was told the pool was closed. I said I didn’t want to use the pool just sit outside. They said they would get the key but never did. I suggest that a pool cover is put over the pool to prevent people using it but allow people to lie outside in the sun. I wouldn’t stay here again mainly due to the attitude of most of the staff.