ポッターズ ヘロン ホテル(Potters Heron Hotel)

Nice friendly staff, however rooms tired and shabby. Dirty bathroom, and rooms in a poor state of repair. Good parking, but no electric charge point for EV's. Food in the pub not that good. Basic frozen ingredients, burger and fish in our case, and nothing to write home about. Expensive food for the area as well.

Very comfy welcoming stay. Friendly efficient staff. Room service meal was delicious. Was a function happening Saturday but the room was located far enough a way not to cause a noise issue. Excellent location as close to all the facilities in Southampton yet a peaceful lovely spot. Would definitely recommend.

We had a wonderful 1 night stay, room was comfortable, im disabled there was a lift go bedroom floor and good disabled access throughout, very quiet. Excellent evening meal and breakfast.

Thatched cottage surounded by fields, wonderfully peaceful and only a short distance to Winchester. Lovely breakfast and nice restaurant staff. Room was mostly clean, omnious stain on the bed runner and a slight musk of feet when first entering the room, otherwise sheets were fresh and bathroom clean.

Aweful meal as a qualified Chef myself this turkey roast ranks the worst meal ever, I ate in the restaurant my wife at her xmas party Function room both meals below standards Hotel is tired needs an upgrade many years ago I supplied chocolates to Potters Heron this used to be a superior hotel oh dear what has gone wrong?

When we pulled up to this hotel we were very impressed. And even thought we were going to be out of place. Being Disabled I find stairs very difficult. But there was a huge set to get into the entrance. Reception staff were lovely and explained everything well. Sadly we then had more steps and a long corridor to go down to get to our room. When we opened the room door that’s when the disappointment Hit. We are now on the ground floor and we have a big window and door facing houses but no net curtains, so had to have the curtains closed all the time. One of the main light’s flashed so never had them on. There was brown water marks on the ceiling where upstairs must have had a leak. The pipe on the radiator needed looking at. And in the bathroom the grout round the bath was very dirty. So was the mat that is to be used to stop you slipping in the shower. And the toilet didn’t like to flush even toilet paper away. We only had one pillow each so asked if we could have more. It didn’t seem like we could but thankfully we did. We had breakfast both mornings and definitely can’t complain about any of the food. It was amazing. Although pre book it. As expensive otherwise.

Lovely staff hotel just needs a makeover Good parking and access Just be aware several small stairs throughout Ample toliets Good rads for chilly nights Easy to find

this impressive looking thatched roof hotel come pub is within easy reach of both romsey/ Winchester & even Southampton.. this hotel is very deceiving and is lager than it looks with many rooms and facilities our room was large and very quite with all the usual room facilities One down side if it is a down side!? Is that the breakfast and evening meals are very expensive parking is free with ample spaces would we stay here again probably yes if we ever visit this area.

Greeted on arrival by a pleasent lady gave me all the info i needed. Room was good, bed comfy, cleanliness of the bath coulld have been better as noted rust around bath tap. breakfast was first class, made to my specifications. only point really was that having a leaflet with timings of meal times and info on the area would have been good to have in the room