We had a 4-night 5-day stay. I was with my parents and brother and was totally disappointed with the customer service at the four-star hotel. The staff seemed indifferent and lacked the warmth expected at such establishments. Additionally, the room service was subpar; room orders took longer than anticipated. It felt like the service didn’t match the hotel’s four-star rating. Overall, the experience left much to be desired, and I expected a higher standard of service from a hotel in this category. The only plus point is the quality of the food served at Flavours Restaurant, the service team under Ms Kiran was the best and the only best experience we had in the hotel.
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2024年1月12日
Hosted family wedding at this centrally located 4 star hotel. Newly renovated rooms were allocated to my family members. Executive Chef Mr. Sunny Sharma offered very tasty food items. Every delicacy was praised by the invitees at the function. We highly recommend this hotel for rooms and events.
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2023年11月15日
Food was fantastic. However, the room that was provided was not cleaned properly. Washroom was unclean and bedsheets were not cleaned. Expected clean room to stay. Bathroom was clogged. Only plus points were the friendly staff and food
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2023年11月10日
Nice clean property Good and courteous staff Located in the heart of Amritsar city Good and Tasty food Consider adding more live counters to your breakfast spread Give the option of Bath tubs in rooms
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2023年10月30日
Lovely stay nice, cosy and comfortable room , staff is very courteous, humble, services good .entire ambience is lovely, the food is amazing extremely clean room hygienic and great place to be to make you feel like home hotel is very good location Good job 👍
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2023年10月30日
hotel was nice good ambience rooms were amazing all staff behaviors friendly ,there food quality good delicious food in the breakfast salty vermicelli is amazing and taste was nice very quick services in flavour restaurant