The hotel was charming, housekeeping was terrible. We had to ask for clean towels, floor was never vacuumed, cob webs on the lighting fixtures and in the corners, hallways wreaked of cigarette smoke (non smoking facility), and butts in the hallways. There was no iron or hair dryer as advertised, outlets require converters (it should have mentioned that), and the staff did not offer to help with luggage, knowing it was a steep climb. I knew I was not staying at the Ritz Carlton but a little effort would go a long ways. The staff ruined the experience.
自動翻訳