Very pleasant and cozy apart-hotel, 7 minutes walk from Brussels-Midi train station. Supermarkets and restaurants within walking distance of the hotel, as well as metro and tram. Everything is crystal clear, fast internet, all the necessary utilities are available in the kitchen for cooking. Separately, I want to emphasize the attentiveness and willingness to help from the staff. We were allowed to check in later than our booking policy and then we were allowed to check out an hour later than our booking policy. Considering that we were with children, these moments were important for us.
The hotel was well furnished, fairly modern, clean and nicely designed. The room was very hot despite the provided fan, did struggle to sleep. The area is definitely a lot rougher than other areas at night time, lots of men not many women made me feel a bit uneasy. Not hotels fault though. Overall a nice stay, great customer service and a nice room.
Location is not near city center, but there is some restaurants nearby.
Room is clean and comfortable.
But the toilet and the bath tub did not have separate door, a bit not convenient.
Reception staffs are really nice and helpful.
But the restaurants staffs are bad, not polite if you need to get something from them.
We are having buffet dinner over there because my parents want to eat mussels, but it only appear 1 time that night.
Not recommended the restaurant inside hotel.