Andover

Great hotel. Beds were comfy. Staff really nice. Would stay again if in the area.

Stayed here for 1 night over Easter.The room was actually what you expect for a premier inn.Also we had the breakfast on the day we was checking out.I must say,i really enjoyed it,especially the hash browns and the sausages.The only slight negative was we couldnt get parked outside the hotel,had to park around the corner,but not a big problem

I’ve been here twice with my friends and family and the waitress, staff and Bar # staff because they seem to be very very rude. Mostly women . Hence, a few weeks back. One of the waitresses was dressed in horseriding gear serving our food. i’ve also noticed that the waitresses park in the disabled bays and they work here. there seems to be the same familiar group, standing at the end of the bar, giggling and smirking and staring at people whilst they’re eating.. the food is outrageously disgusting. I would not recommend this place even to bring children here in the soft play. It is disgusting it is not clean I would not recommend and I would not be back no chance

My stay was great and the staff was very helpful. I got there and was welcomed by a very wonderful lady who checked me in with a smile on her face the whole time. I later came down at around 1am because I couldn’t sleep and the reception that was there was more than happy to keep me company.

Welcomed on arrival, restaurant times explained and I was booked in to ensure I had a reservation (late arrival). Room was very comfortable and quiet. Food was very good, delivered to the table in good time and you can't go wrong with an all you can eat breakfast!

This Premier Inn was absolutely fantastic! Nothing was ever too much hassle for the staff who were always welcoming. The rooms were perfect and housekeeping even let me steal a few extra chocolates :) . Couldn't fault a thing! Will be staying again.

Really pleasant staff, and excellently places just a stones throw from the A303. Restaurant staff are nice, although the decor lacks slightly. Free parking which is always a bonus, and not far to travel into Andover Town Centre. Will definitely be returning later in the year!

Clean and comfortable room, apart from dirty carpet! Had to ask for more towels as not enough. Bed so comfortable, so had a perfect nights sleep. Hotel quiet, even though busy!! Facilities ok. Restaurant awful, food terrible, service awful, unpleasant atmosphere! Half the food missing at 9am so very little choice and what was left didn’t look appetising, dirty plates in rack, no coffee mugs so had to wait! Definitely was NOT worth the £10 per breakfast! Did not enjoy the breakfast experience at all so would not pay for again, would just book a room, which was fine!

Stayed at the Premier Inn in Andover at the beginning of the month, and wasn't too overly impressed with the place. Premier Inn's business model with all these 'extras' is one thing, but when it comes down to customer service it shouldn't be used to make a quick buck. Take check-in for example: while there is an 'option' to check in early, (at a cost), I can half understand it when someone racks up at 8 a.m. or so demanding to check in, when someone arrives just before 2 and demanding 10 pounds, knowing full well the room is ready and the Guest has travelled a long way, is ridulous. ZERO DISCRETION, ZERO CUSTOMER SERVICE. The room itself was fairly quiet, the bathroom clean and the shower hot. I'm not sure why Premier Inn persist in using Beds that are so high, that you might need a stepladder to get into them! I had one breakfast during my stay, and Its something I wouldnt pay for again. While the coffee was quite decent, the hot breakfast wasnt and with that no sausages! The place was also a pigsty, dirty plates all over the tables and not washed down. If I ever stay in Andover again, it most definitely won't be here. But. as they say, you live and learn.