Our stay was horrible. The staff was rude upon arrival and had no idea about any activities we could do in the area. We had to figure out all ourselves. The worse was the dinner - we arrived in the evening after 600km km drive and had dinner for two. Food was unacceptable, tasteless, overcooked meat and cold. We eat only a bit as we were hungry and had both diarrhea right after which was persisting till next day. We had to drive another 700km and need to go to pharmacy to buy some pills to stop diarrhea. We complained to the hotel staffs and they were very rude and told us to contact you to get the refund as we paid to *******/**********. It was the worst ever experience I had while staying in the hotel booked with **********. I’m looking forward for the compensation and return of our money back. Thank you for positive resolution of my case. Warm regards, Agnieszka Maliszewska and Daniel
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Peter
2021年7月17日
Nice hotel and very friendly and helpful staff. Good breakfast. Very good value for money to take the halfboard option, albeit not fantastic food.
Definately worth a stay!
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ゲスト
2024年3月21日
Our stay there was above all of my expectations. The room was clean and cozy, big enough for two people, and it had everything we needed. Also, the bed was extremely comfortable. The balcony was adorable and with a lovely view. Although the room was more than perfect, the best thing in the hotel was the food. It was so amazingly delicious, no words to describe it.
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Dean
2023年8月25日
This hotel is the complete hotel, its in a very nice location, unbelievably clean, the staff were a first class 10 out of 10.
I would say this is one of the nicest, friendliest places i have ever stayed.
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Svitlana
2023年7月18日
Beautiful area. Nice and clean hotel. Loved it
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ゲスト
2021年12月20日
We visit Annaberg as part of our honeymoon in Austria before visiting my husband's family in the Czech Republic for Christmas. We stayed at the port hotel Dachstein West for three nights, and the food was delicious. Everyone at the front desk was accommodating and helpful. The whole hotel was spotless, to the point that we felt comfortable enough to use the sauna after skiing. We are coming back for sure.