ガーデン イン(Garden Inn)

Arrived to check in was told I didn’t have any reservations try to go to your app to verify the reservations and your app could not verify my information the lobby was leaking water and dirty there was a fight that broke out in the lobby over a room invasion I had to drive and find another hotel hotel reception very unprofessional

It was so dirty with cigarettes and stains, I had to cancel and go look for another hotel at 1 am

I got full beds instead of king bed. Property was not maintained clean, and broken AC and corridor walkway also broken , and carpets were very dirty. Room was not in condition to stay at all. It’s dirty , smoky , broken bed and many more things to report. When reported to reception, they were not willing to change the room or cancel either. Since we arrived late and ended up staying there with 8 month pregnant wife and toddler. On top of that someone tried accessing our room at 3 am for 5 mins. After we raised noise they gave up. I would not recommend this hotel to anyone. It’s the worst room I ever stayed

It was unsafe , there were bullet holes in the emergency exit door windows , there was mold and mildew on the bed , they said you needed a key to get into tower and someone had broken the door safety key so anyone could get in , there was three drug activity science going on in parking lot and men loitering around the tower . I went back to the front desk and said I can’t stay here it felt so unsafe , I was scared to even leave the room , my son had to get me and I spent the rest of my time with him in his hotel at another hotel , the front desk said they understand but now they won’t give me back my money I prepared for my stay . The girl at front desk said they would give me a refund but there was no manager there and I needed to call the place I booked them with and they will take care of it . It’s been over two weeks and they just emailed me and said they will not give me my money back for the four nights I paid for and I couldn’t stay there because of the unsafe conditions . Don’t stay here I mean it is so bad and the hotel is disgusting I never seen somewhere this bad in all the years I been travailing . The worst and so unsafe there are all kind of drug activity going on and so much people that look drugged out just loitering all over the property all security doors are busted and broken so no key entry works

Broken window and the paint coming off the walls in the hotel the bathroom door was taped up and barely could shut.

The rooms provided me in 2 ocassions are not ptesented(poor) and not a good conditions to stay. The facilities inside dont be clean as well. Noice and smoking odor in all the hallways. Thats place scare to stay and dont feel safe and security for anybody. I ask for other area in the hotel available and dont want to show me more. I prefer to left and make other reservation in other hotel.

The property was very dirty and it's a extended stay type hotel. This hotel wasn't worth the price. It's about the same price as a real hotel like motel 6 and you don't even get near the quality. I was very disappointed with my stay here. It was just unbelievable what I saw there, with filth. I wouldn't recommend this spot unless your homeless an in a despite need of shelter.

The room was very unclean with stains on the walls and carpet, spilled material on the bathroom floor, room smelled of smoke, air conditioning unit not clean, tv remote inoperable, limited channels, outside doors either didn't unlock with room key or they were unlocked and provided no security.

Terrible no television in a room next room no water..DIRTY TRENCHES DO NOT STAY blood in room just nasty.. i wish to get my money back