アンティグア・グアテマラ カンデラリア公園周辺のおすすめホテル・旅館

ああ、神様！これは私が今まで泊まった中で最高のホステルです！ホステルはとても広く、部屋は少し小さめで、すべて独立しています。ドアの外に独立したバスルームもあります。シャワーを浴びることができます。乾いたものと濡れたものを分けて、とてもきれいです。お湯は本当に素晴らしいです！芝生は巨大で、本物のベッドがぶら下がっていて、横になって写真を撮ったり、枕を置いたりできます！ははは、ベランダの外には、そのようなハンモックがすべてあります。キッチンもとても良いです、油と塩を買うだけです、3つの冷蔵庫、そしてスイミングプール、スクールバスで建てられた休憩所、椅子とソファに囲まれています、飲料ホールがあり、遊ぶためのビリヤードがあり、そして静かですラウンジはとても広く、小さな木造の家が2軒あり、静かに自分のことをすることができます。実際に映画館があります！ ！ ！プロジェクターです！ ！ Youtubeを見たり、三世III枕本を検索したりできます。 Apple TVの言語を変更して、覚えておいてください。国内のショッピングモールのように、特に前衛的な装飾が施された大きな新しいコンセプトのレストランもあります。それは少し高価で、一人あたり50-70元です。ホステルのベッドは本当に素晴らしいです！枕2つ！とても快適なホテル仕様！特に新しい！キルトもしっかりとした厚みのあるキルトです！小さなライト、プラグ、2つのUSBジャックもあります！とにかく、それは素晴らしいです！庭は広大です！実を結ぶアボカドの木がそびえ立つ木がいくつかありますが、たまたま倒れてしまいました。スタッフは英語が上手で、丁寧に掃除をし、トイレは消毒しています。翌日使った時は消毒剤の匂いがしました。

We had used this same hotel for four stays, each for three weeks at a time. Up until this visit we were quite satisfied with Posada Don Valentino. On our last visit (2023) the room had a fridge, two bedside lamps, two lights in the bathroom, a table, plus the hotel offered a laundry service, and free coffee. This time, no fridge, no lamps, one light in the bathroom, no table, no laundry service and no free coffee! (BTW...this is the same room) If it was not for the friendly, helpful staff, we would have been very disappointed! At most hotels we have stayed in around the world, the hotel bill is paid at the end of the stay. Despite having paid 50% of the three week stay ahead of time, from day one we were constantly being asked when we were going to pay the balance. To pay with a credit card...we were told there would be a 10% surcharge! Yes there is a open-air patio.....you just have to share it with the hotel's laundry! And no...there are no umbrellas.

Uno. De los mejores hoteles en Antigua Guatemala.

We stayed at Naif for a couple of nights and - other than the Wi-Fi which was very weak in the rooms, we were happy with the hotel and service when first arriving. They allowed us to change rooms to one with more natural light and offered us free complementary breakfast at Hector’s across the road - a great cafe/bar. However, things went bad when we had some laundry done by the hotel. We had to fill in a form listing our items - in total we had slightly less than a shopping/carrier bag of clothes. We presumed the prices were in Guatemalan quetzal as that would have come to a total of Q120 - equivalent to UK£12.35 or US$15.30. This is consistent with every other hotel in central and South America where we have had laundry done in the last 12 months (five countries in total). However, when we picked up the laundry we were shown the small-print on the form that said the price was actually in $USD, meaning we owed them $120 for one shopping bag of laundry. We could not believe it and could not understand how/where this cost had come from. We asked to speak to the manager on the phone but she only insisted that it was hotel policy and our fault for not reading the small print. We acknowledged this fault but politely tried to understand why it was so expensive. However, when we asked her this she then accused us of ‘insulting’ her and the hotel - a very bizarre way to talk to customers. We refused to pay and continued requesting an explanation for the cost over email - asking to see an invoice for the company that had laundered the clothes… or anything that could help us understand. We were told it came from ‘gas, electricity, specialist cleaning products, etc’ which felt completely nonsense. She then offered us a discount ($85 rather than $120) but said it would have to come out of her pocket. Again, we asked what would be coming out of her pocket - what cost? But she continued to dismiss us and blamed us for not checking the form close enough - at one point even saying ‘every mistake comes with a consequence’ - just one example of the aggressive and unprofessional way that we were spoken to. In the end, we settled on $45 - on the condition that we could cancel our remaining nights’ stay without being charged a cancellation fee. $45 is still crazily expensive for one shopping bag of laundry but with our credit card details on file, there was not much we could do.

So watch out if you stay at Naif. The hotel is nice but these costs - and the way we were spoken to when politely asking for an explanation - were not ok.