Stepping into Hotel Posada de Don Rodrigo was like taking a journey back to the early days of the Spanish colonial city in Guatemala. The doors, ceilings, courtyard, floors, and decor capture that time to make staying at the hotel like living in a museum. The hotel is lovingly restored and maintained. My favorite room was the restaurant with a spectacular intricate carved wood ceiling painted green and other colors. There's a wonderful old fountain on one wall. In the mornings and evenings, a band plays Spanish music. At night, dancers in costumes perform as well. The room, performers and excellent food and drinks make a visit to the restaurant a don't miss event. When we came back to Antigua a second time before our flight out, we decided to go back to the restaurant for dinner again because we loved it so much. We especially enjoyed the beef tenderloin and sangria. The courtyard is lush and green, with a series of colorful paintings set on easels capturing various sites, and flora and fauna of Guatemala. Flowering plants and the chirping of birds add to the ambiance making for a romantic and charming setting. The rooms line the courtyard with eclectic sitting areas with furniture consistent with the colonial era. There are large pottery urns sprinkled throughout providing water for drinking. The contrast between the hectic street right outside of the hotel, smack in the middle of all of the action, and the serene open hallways and courtyard is striking. We were a bit disappointed our room was very small with just a standard double bed. My husband is 6 foot 6 and it was snug. The only window was a hinged opening in the heavy dark wood antique door out to the courtyard. There was no safe in the room which concerned us because we didn't want to carry all of our cash with us. We ended up hiding money in the room. I suspect we didn't need to work so hard to hide it because when we left money out to tip the people who made up our room, they didn't take it. This happened in other hotels in Guatemala as well. There's security at the front door and the staff members were all warm, friendly, eager to assist, and competent. We didn't expect air-conditioning, and there wasn't any. During the day, the room did get a bit warm and stuffy, but by evening, it cooled off enough to be comfortable. Despite the hotel's age, it was spotless and well-maintained. We ended up staying in three different hotels in Antigua during our trip. This one was my favorite, despite the small room, because the attention to every detail was so thorough. It is an unforgettable place and among the highlights of our trip.
Beautiful colonial hotel in a fantastic location in Antigua, it has a beautiful rooftop with a great view of the city with the added feature of the “I love Antigua” sign. In the rooftop you can go for drinks, a romantic date or simply grab a bite.
The room was big, comfortable and kudos to the renovated bathrooms with a great shower.
Everyone was very nice, overall great experience
The Good Hotel is in the perfect location on a safe and quiet street. The staff were all exceptionally kind and the room was pristine. I would recommend to anyone visiting Antigua!
Aside from all the great things they offer and fulfill, the gardens, the peaceful atmosphere and the cozy facilities, this time I have a happy anecdote to share. My daughter (3) left a very special doll in the room. After getting back home and searching everywhere we realized the doll had stayed in the hotel. I called a week after and they offered to keep her safe indeterminately as long as I called every couple of months to express I still needed her. After 2 months I asked if they could have shipped to me (of course, me paying for the expenses), and they coordinated the shipment, followed up and long story short, the doll is safe at home, intact and very relaxed after staying 2 months in the hotel.
JJoseph MMy booking was an accident, and it was a most fortunate one. Seeking an escape from the virus and cold ravaged northeastern shore of the Americas I fled to the warm heart of the world; nestled in a valley among the towering and sometimes fiery volcanoes. When I visit Antigua I like to try out the many small boutique hotels in the city, but I believe I have found a new favorite. I chose Casa Bella based on its location, close to the central square and all the sites, but also in the up and coming southeast side of town. I made my booking on Expedia, but when I reached out to the hotel to schedule an airport transfer I found out that the availability had been made available via a technical glitch. The management had been using the COVID closure to do a full renovation of the space, and weren’t quite expecting to welcome guests quite yet. But after a call with the very cool owner who let me know what status was, I decided to give it a try. What I got was a first class stay. The redesign was a very cool, modern, reinterpretation of the Antigua baroque style. The room was outfitted with the most comfortable bed and bedding I have slept on in Antigua, and the bathroom was kitted out with fluffy towels and modern fittings, great water pressure and hot water both in the shower and soaking tub. It was also the first place I have stayed in town that had enough/easily accessible power points available to charge your devices and camera. It might seem like a small thing, but that is a rarity in Antigua. The amenities included daily bottled water, quality soaps/shampoo, a tasty breakfast, top notch coffee, and blazing fast, rock solid wi-fi. As we were still Prisoners of COVID the Casa Bella gets full marks for their attention to protocol and high standard of cleanliness. The staff were simply super. Amazingly helpful and friendly. All in it was a top notch stay, there was a little construction dust as the public spaces received their polish and finishing touches, but that, like everything else, was well managed and didn’t detract from my stay. I look forward to a return visit to enjoy the complete experience. On a tangential note. If you need a COVID test to return home, there is clinic around the block by the name of Laboratorio Juan Pablo II where you can walk up and make an appointment for your test. The hotel really is in a great location.
You feel at home immediately you enter reception and meet the welcoming staff. The grounds are lovely with a beutiful views of the Volcanoes from restaurant and garden. The rooms have been quirkily set out as streets of houses with a cobbled road (not great for wheeling a suitcase especially when you are right at the back!). Our room was in a small courtyard containing several others on two storeys, it comprised two double beds with ample space adn a large shower/loo area. A hairdryer was provided and water stations were plentiful outside. This unfortunately is where the cons kick in, our room was situated right at the far left of the complex and a busy noisy road ran alongside so during it was very noisy both day and night! Maybe ask for a room on the garden side of the complex which should be quieter! There is a nice pool and the open fronted restaurant has stunning views of Volcano Fuego - which was kindly puffing smoke during our visit! Breakfast was served to order, only 3 choices - We had Omlette - ham/cheese or cheese/spinach - served with mashed beans, tortilla and hot plantain - juice - tea -coffee. It was reasonable but service was very slow especially for tea refils. Overall a nice hotel, with pleasant staff but situated a good 25 minutes walk from the town centre which given the traffic noise is not much of a plus. Would we stay again ? - yes but we would request rooms next to the garden which I suspect were much quieter. Also meaning we didn't have to negotiate the cobbled street with our wheelie bags.
ゲゲストThe location is fantastic and easy to locate. It is a simple and charming building more for functionality than luxury. The walls are thin and water pressure could use some attention but for two nights, it was more than ok. Be very careful on the tule bathroom floor as it gets slippery!! The staff is bilingual and very helpful. Wi-Fi was strong and continuous even on the roof which is a hidden gem(!)with views of the central square, many ruins, and clear view of mountains and the volcano. Would recommend!
ゲゲストSuch a nice hostel with an amazing pool, so nice to chill. Cool bathroom which is half inside half outside which is nice. Rooms have good amount of plug sockets. Also kitchen is nice and clean. They have a bar and sell food as well.
ゲゲストL'hôtel est sublime et un peu à l'écart du centre ville d'Antigua, on l'a utilisé avant et après avoir escaladé les volcans Acatenango et Fuego, c'était parfait pour la tranquilité et se reposer. Le personnel a été adorable et très flexible. Chambre ”Agua” à l'étage très belle, literie parfaite !.
ゲゲストPerfectly located, their staff is super helpful and always ready to answer any questions and solve any 'problems' the guest might have. They follow up with your needs to make sure that you had a good experience not only when you were at their premises but while you were out. The Hotel presents a typical eclectic decoration that combines modern installations with colonial hardware. The gardens and courtyards are manicured and maintained. The variety of plants and flowers complements the outdoor furniture located in the resting areas. These halls, mezzanines, and terraces all have electrical outlets where you can rest while you check your mail on your phone or tablet.
Our family loved this hotel! The staff were so friendly and accommodating. The shuttle service was easy to set up to and from the airport. I have read reviews about the beds being too hard- we actually prefer a firmer mattress and found them to be perfect! The hotel was SO clean!! It is in an extremely convenient location to Central Park and restaurants and coffee shops. The hotel felt super safe. The gate is kept closed most of the time with a button to buzz. The front desk is always staffed. We were dropped off late after attending a wedding and staff immediately opened the gate for us. The entire grounds are decorated so nice. The pool is a nice addition! I feel I do need to mention that yes, the bar next door unfortunately adds noise at no fault of the hotel but for our family, we were tired from travels and explorations, so we had no trouble falling asleep! Ask for a second story room if possible. The view from the balcony outside room 10 was breathtaking!! Perfect view of the volcano! The little ice cream shoppe next to the hotel was really good, too! I fell in love with Antigua City and hope to visit again! I would definitely choose this hotel again!! Thank you for a wonderful stay!!
We tried to stayed with this hostel having booked a private room 3 days before we were supposed to stay with them. They checked our card having taking a deposit before refunding it the same day and then send an email confirming our reservation. The day of check-in we were on an 8 hour transfer shuttle from our previous destination where at 6:30pm they charged our card again for the full price of the room. This was a travel card that we DON'T keep money for security reasons and only top up when we need it. No where on their website or reservation does it say they are going to charge the card, let alone before contacting us. After attempting to charge the card and it declining they contacted me saying ”Your card was rejected by our system, so it's invalid reservation”. I replied to them saying we were 30 minutes away from them and we can pay upon our arrival. Their response 20 minutes later was ”Sorry your reservation was cancelled since your card was rejected by our system, and someone else booked” HOW UNHELPFUL. Having been sat on a bus for 8 hours, 30 minutes from checkin they had cancelled our reservation despite us telling them we were on the way and had given it away to someone else. When we went to speak to them about it, they were unapologetic and unsympathetic to us not having a place to stay on Saturday night not looking to resolve our issue due to their actions. Imagine in different circumstances we may have been arriving late via plane and not been able to get in contact with them at all and they'd cancelled our reservation and left us stranded late at night in a foreign city. I would not book with them as at that point what's the point of making a reservation if they don't adhere to it!