アントファガスタのIglesia Corazon de Mariaホテル

サービススタッフは特に良いです。英語を話すことができます。また、非常に熱心です。海沿いには、階下にスーパーマーケットがあります。悪くない。非常にきれいな。朝食は悪くないです、駐車場があります。子供に適しています

The hotel is fine, great breakfast, good view etc.... But the WIFI was a nightmare. They added so many WIFI restrictions, so I could not perform a video call via whats-app or perform teams meeting. Perhaps their WIFI network is so slow, so they probably intentionally closed the streaming or live calls, meetings etc. Also, when I checked in, I realized that the cleaning staff forgot to empty the trash can. I did complain, but all reception said, we can offer to empty the trash can now, which did not make since since I stayed there for one night.

The hotel is in poor condition, with old equipment and in need of renovation. As soon as I arrived, a guest was complaining about the air conditioning not working and his room was a greenhouse. I asked for a quiet room and they gave me one facing the avenue (although my colleague who arrived with me and checked in later got one with less noise). The sound of trucks going to the port enters your room, which shakes (the windows are not soundproof), the air conditioning stops working and the room smells of mold. Choose another option, as a bad stay at this hotel is guaranteed. I do not recommend.

バーやレストランに近い良い場所。部屋は少し小さいですが、ベッドはまだ非常に快適です。箱があり、箱は物事を残し、テーブルは機能することができます。悪いことに、ベッドから1つしか離れていません。フロントデスクに電話をかける必要はありません。手はありません。固定された****はありません。土として、私は数回います。中も小さな鏡ではありませんが、私にとっては、接触鏡で少し、歯や類似の子はありません。彼らは3x1の香りとアセンブリを部屋に入れました。彼らのバスルームは3x1の香り(顔、体と香り)しかないので、朝食は悪くないですが、何か飲みたいなら、夜は多くないです。部屋にはカフェもありません。彼らは私に紙を洗ってもくれなかった、時々私を洗わないことを残念に思います。駐車場があります。

ホテルの部屋は最も低く、通常の部屋は、いくつかは素晴らしい景色を持っています。私は朝食で彼が非常に貧弱であることを知りましたが、私が最も影響を受けたのは朝食のスタッフで、何も返信できません。私は月曜日(4日)から住んでいましたが、毎日同じスタッフがホットエッグを持っていません(ホットエッグを要求する必要があります)今日は金曜日にコーヒーがありません。 Bi ...これはホテルのことではないと思いますが、スタッフの不快感です。一般的に、彼らはしばしばレストランに滞在し、彼らは彼らが持っていることに感謝し、スタッフはいつも休んでいますが、子供たちは食べています。

We went to Hotel Terrado in Antofagasta because it was recommended by some friends. Considering the price, the service is subpar. The location has a perfect view to the sea and it’s central enough to move around the city without any problems. However, the hotel service needs improvement if they want to attract more people traveling for leisure. After three days in the hotel where we kept our beds made and our room clean, it was an ordeal to get a maid to change our sheets and clean our room. I asked three times and finally someone went around 7 pm to do the room. That particular day we were mostly out of the room while sightseeing and visiting some friends. Every time we returned to the hotel to change clothes or to use the bathroom, we realized the room was still in disarray. The receptionist Valentina was particularly concerned and helpful. Finally we got a maid to come, I felt bad for her because it was so late in the day, she probably wanted to go home. The breakfast buffet was excellent and also the waiting staff ( very kind and helpful). The restaurant of the hotel has good quality of food and drinks. However, the host of the restaurant was enthralled with her phone and when I asked why nobody was taking my order she said “we open at 1 pm” ( it was 1:07 pm). She freaked out when she realized it was actually time to start working. Some of the staff didn’t realize we were lodging in the hotel and rudely told us we didn’t have a reservation to use a table at dinner time (We’ve been in the hotel for three days by then). It’s ok not to know we were guests, it’s not ok the way they ask, in front of everyone, in an annoyed tone, and loudly. The manager of the hotel compensated our consume of a few drinks and cake the day of the cleaning the room mishap. We were grateful. One supervisor came to us to tell us about the free food/drinks and he was nice, until he started a weird diatribe about him being Mapuche instead of Chilean ( legally he is also Chilean in spite of being Mapuche…) Then he informed us ( mostly me, because my husband doesn’t speak Spanish) that Chileans are a horrible group of mixed races including “Spaniards, Arabs and Jews”. I was so shocked I just told him I also have Mapuche blood plus many other nationalities ( guess what… including Spaniard, Arab and Jewish). Everybody is entitled to their opinions and views, but when working in the hospitality industry, one need to be careful not to offend the guests. By the way, I’m Chilean with American citizenship. For once I was glad my husband didn’t understand Spanish. The next day a friend of mine came to visit with me and we went to the hotel restaurant to have a cup of coffee and water. All the days I’ve been there I didn’t charge anything to my room, because I prefer to pay as I go and keep all the receipts. The day of arrival, besides paying our stay in full, we paid a warranty of around $ 350 (approximately) to cover any charges or incidentals. I was sharing time with my