The room we got upon arrival was not clean. It looked like only the bedding has been changed.
Next day we were upgraded to a better and very clean room. Part of the staff very friendly and helpful. Other staff not so useful and asking for tips with checkout, which seems odd to me. Very handy and nice boat service to town with their own jetty and boat around the corner. Breakfast quite OK (continental part a bit limited). Overall a very pleasant and good experience at this hotel.
The check in was easy the cost was affordable and the beds were comfy.
Unfortunately the hotel is just a bit far away. Brunei is a lovely place but a little bit of lack of public transport and the walking paths aren't very comprehensive so sometimes to get into the main part of the of the city it can be up to an hour pong walk.
Otherwise the hotel is great.