An outstanding hotel in the centre of Arcachon and a few metres from the beach with sea views. I had a single room with a terrace and sea view and it was very large. The shower had a rain man shower head and water jets. They provide you with a glass water bottle which you can fill up at the filtered water machine in the corridor. I had an expresso machine and a kettle and fridge in the room. The reception staff were so very kind, friendly and helpful. They offered us towels, chairs and parasols to use at the beach on loan for free for the day and went out of their way to tell us what fun things we could go and see and do in the town and on the water. Thank you! I would definitely recommend the hotel and the sea view room.
was in contact with the hotel when I did the booking, and before our arrival, regarding some questions. As a frequent traveler, both privately and for business, I prioritize a healthy indoor environment, which for me also includes avoiding hotels that are polluting the indoor environment with scented cleaning detergent and/or ”air fresheners” etc. Best Western Arcachon Le Port replied that they only use nonscented products for cleaning the rooms, and no ”air fresheners” is used. Upon arrival, this was 100% confirmed, and it met our expectations. We got two bright and clean rooms. Both rooms had small balconies. The hotel offers a good breakfast which, we also enjoyed a lot. During our 4 day stay, we also had the pleasure of using the rooftop bar at the hotel, which offers a nice view over Arcachon. The hotel is located in a nice quiet area, approximately 1 km from Plage D´Arcachon a beautiful sandy beach. On behalf of the entire family, I can give my warmest recommendation of Best Wester Arcachon Le Port. And if we are again in the area of Arcachon, we will for sure book a stay at Best Western Le Porte
I choose this hotel due to a wedding party in the Arcachon Harbor. The staff has been easy and responsive to several requests and finally, we find us with the family with several rooms. The staff flexibility has been a nice support to ease the various reservations and different individual requests. The room was nice, clean and comfortable with good air conditioning. I also appreciated the breakfast buffet with yummy local breads or cakes. in addition, the hotel is well located to do eveything on foot in Arcachon. I just regret not having been able to stay more to enjoy it a little bit longer.
This was the second time we have stayed at Les Bains d’Arguin. We has specifically asked not to be in a certain room which we had last year. We had booked an Executive room with a view of the Bassin. Please note all these rooms look onto the car park with a very limited view of the Bassin if you are standing right out on the small balcony. Last year our room overlooked the bins and staff entrance to the kitchen. Once we checked in and were given our keys, we discovered that we had exactly the same room as the previous year and I went back to Reception to ask to change room. We had specifically asked not to be in that room and having booked 3 months earlier they had certainly had prior warning. The Receptionist said there was nothing she could do for 5 days until a large group checked out. I complained that it wasn’t good enough and it was our second visit to the Hotel. So we had to stick with this awful, dark room and the smell of the bins wafting up every time we opened the balcony doors. The rooms are very tired and would need some investment. The shower door leaked as it had done the year before. You are given paper cups instead of glasses. The bath robes were very worn and had seen better days. The Staff in the Thalasso were not very welcoming either and it seemed like we were bothering them when trying to book some treatments. I managed to book a couple of treatments but found them very average. Both of the treatments were carried out by staff who had only been there a few months and I found them quite inexperienced. My cuticles are still recovering from the manicure I had. The Thalasso centre itself is quite nice and the indoor pool is very nice. The outdoor pool was very cold and it is always difficult to find a sun bed. Guests fight over them and people are constantly on the move between treatments. We had booked half board and the breakfast is passable, nothing special. I however did enjoy the evening meals and I think this is the highlight of this hotel. The meals are well balanced and enjoyable. The Staff in the Restaurant are probably the nicest in the whole of the Hotel. We did ask one evening why the service was taking so long and we were told as the Hotel was full it would be like this for the next 15 days! The French lack of Customer Service does make me laugh at times. Luckily the hotel is situated 400m from a very nice beach. The centre of Arcachon is quite a walk away but always a joy to visit. We also really liked La Mouette which is the next beach and town up from the hotel. I wouldn’t recommend this hotel and would never go back to it. It is no way a 4 star hotel. I would give it a very low 3 stars. They really need to invest in the upkeep of the hotel and in staff Customer training. Although I love this area of France, I wouldn’t want to be disappointed again and not enjoy my well earned holiday. I absolutely hate feeling stressed on holiday and having to fight for what I feel I have paid for.
The only reason I’m writing this review is the quality of food and management in the restaurant being absolutely terrible, worst I have ever had, and I’m English and used to average food. The steak, duck and fries that were served looked terrible and tasted as bad. The potatoes they were off, cooked from the black off cuts of the potatoes, the steak and duck were tasteless as if the food was old and then overcooked. The quality of what was delivered was worse than McDonalds. The waitress was very good, but when I stated that the food was terrible, she went to talk to her manager who hid behind the scenes and refused to come and talk to me. Could they not have talked to the customer instead of hiding? The majority of the food was inedible, I gave some to our dog and he immediately needed the loo. I would strongly not recommend not eating at this hotel.
ラ・テスト=ド=ビュックにあるイビス バジェット ラ テステ バサン ダルカションは、2022年に改装されました。当施設はアルカションから8kmです。付近のエリアは、BRAIN l'Escape & Quiz Game La TesteやGamm vert、Room 401など、観光名所が豊富なことで有名です。お時間に余裕のあるお客様は、館内の様々な施設をぜひご利用ください。ラ・テスト=ド=ビュックの当施設には、駐車場が併設されており、非常に便利です。
ゲゲスト2024.01.17
Chambre et salle d’eau confortables, fonctionnelles (mobilier bien pensé), silencieuses, tant depuis l’intérieur du bâtiment que depuis l’extérieur, et d’une propreté irréprochable, avec petit déjeuner d’une grande variété et fraicheur. Je recommande cet établissement, et conseille à certains responsables d’Hôtels, d’y séjourner au moins une fois, pour s’en inspirer. Félicitations à la direction et à son personnel.
慌しい一日の終わりには、Holiday Inn Express Arcachon - la Testeでおくつろぎください。Holiday Inn Express Arcachon - la Testeは、ラ・テスト=ド=ビュックの現地の雰囲気を感じたいお客様にお勧めの施設です。当施設はアルカションまで8kmと、移動に便利です。付近にはBRAIN l'Escape & Quiz Game La TesteやSkatepark de La Teste-de-Buch、Room 401などがあり、ラ・テスト=ド=ビュックの観光に非常に便利な立地です。忙しい一日の締めくくりには、夜の街を楽しんだり、館内でくつろいだりしてお過ごしください。ラ・テスト=ド=ビュックの当施設には、駐車場が併設されています。このホテルのサービスはすばらしいと評判です。
2023.05.10
Lovely reception staff. Good location with great supermarket next door and few restaurants very close. New-ish hotel but only one lift? Rooms really well appointed but shower very badly designed and whole floor gets very wet. No spare pillows in room, which were provided on request. Breakfast was a bit poor - at 9am a lot had run out and there’s little choice to start with, and re-stocking was non existent. Only one coffee machine working. One lady working who needs some hygiene training as using the same dry cloth to wipe tables, seats and her hands is unacceptable. But we would stay again.
Assez déçu dans l'ensemble ... on arrive dans la chambre la lumière principale ne fonctionne pas l'ampoule était grillée problème de fonctionnement pour la baignoire . Un peu plus de 310 euros pour 4 avec le petit déjeuner du vendredi soir au dimanche matin . Très peu de choix pour le petit déjeuner c'est vraiment dommage . L'hôtel n'est pas à la hauteur du personnel . Un accueil agréable , un personnel à l'écoute . Point positif l'hôtel est proche de la dune du pila , arcachon et Biscarrosse . Avis mitigé étant venu en 2020 l'endroit était différent .
ゲゲストLiterie pas à la hauteur d un 4 étoiles
Problème signalé mais pas de solution trouvée par l accueil
Petit déjeuner parfait
Personnel de chambre et responsable petit déjeuner agréables