ホームウッド スイーツ バイ ヒルトン ボストン / ケンブリッジ - アーリントン、マサチューセッツ(Homewood Suites by Hilton Boston Cambridge-Arlington, MA)

Stayed at this hotel for 8 days, seems like there is folks living there term term at this location, there was not hot water in the hotel on Saturday morning 18th until 3pm in the afternoon, the whole system had failed, no showers that morning, I left the hotel one day early and Ms Tiffany the manager would not credit me for one day exit, l liked the location but unfortunately I will be staying elsewhere the next time, I wouldn’t be looking for credit but I had meetings on Saturday morning and had to attend without showering, customer service was not helpful because they kept saying I used a third party to book the hotel,

Pros: New Yorker first time driving to Boston, so i need a hotel that provide parking. This hotel provide free and pretty safe parking in their basement which is excellent for interstate driving travelers. Beside free parking, this hotel also great for sightseeing Boston via public transportation. There is a bus stop right across the street. Bus 77 will go straight to the Red Line Harvard Station. You can transfer to Red Line and go straight to the city. Or you can transfer to Bus 1, which will take you to nearby Boston University and Newbury St. From Newbury St stop, you can transfer to the Green Line at Hynes Convention Center Station. There are a lot of attractions right on the Green Line for you to explore. When you are done with your travel, u can take Red Line or Bus 1 back to Harvard Station, then transfer 77 and it will take you back right next to the hotel. This hotel also provide free breakfast in my booking. The breakfast is nice but will be better if it can last to 10am during the weekdays. (6-9weekdays, 7-10 weekends) The room is not bad, pretty big with table, kitchen, refrigerator, sofa, two tvs and a bed. The room I have is pretty clean and I do not have much to complain. The hotel staffs are nice too. Cons: The mattress is not too hard or soft and is comfortable for me. However, it is little too noisy when you try to move or turn. The bathtub is slippery when you step in it, especially where there’s water in it. I have to grab the pole tight every time. The hotel need to address this issue for safety.

Very spacious suite (switched from queen bed to king), FREE parking (rare in Boston and near suburbs), quite ample breakfast, direct 10 minutes to Harvard Square, terrific value for money..

Great service

這是我住過最臟最差的酒店，沒有之一。 需要投訴 攜程不把關嗎，這種就是也推薦 全程不打掃 前台和服務員態度極差

臨時更改到的酒店，紅線地鐵的終點站。早餐很不錯，贊！旁邊有個cvs pharm，買東西方便。走到地鐵站15分鐘。

酒店好像衹有衹有三層，我們住在一層。房間比較昏暗，光源不夠亮。 我們訂的是一個套房，三人入住。但是入住時完全沒有準備第三人的床和床品，連浴巾也衹有兩人的。房間的櫃子裏有第三人的床品，其中被子衹是非常薄的毯子。 和酒店溝通後，第二天也衹套了兩個枕頭。 早餐能滿足我的需求，典型的美式早餐。週末早上有香腸和培根。平日早上沒有提供任何肉類。 酒店前台服務還是不錯的。免費停車在波士頓很難得。CVS就在酒店對面，步行兩分鐘。

位置很好，對面可以看見曼哈頓，交通也很便利，門口坐bus轉地鐵就可以到紐約。房間很大，服務温馨，早餐也很棒

波士頓少有的有免費停車場酒店，停車場車位不緊張。早餐豐盛，人很多，但是井井有條。房間是套房，鍋碗瓢盆齊全，有家的感覺。