ラディソン ホテル アスタナ(Radisson Hotel, Astana)

Overall I had a disappointing experience, especially at this price level. The staff at the desk that I met were very helpful and it worth pointing that out, they were great and helped me with some important logistic stuff. The problems with the hotel though are many 1) breakfast very ‘flat’ ie food not feel fresh and coffee super bland, 2) room keys have problems - one has to try a number of times to open and sometimes need to get technician from downstairs to help, 3) pool and gym is a private gym next door - facilities are very good but a bit of a walk and does not have intimacy of hotel - so pros and cons there 4) small thing, the security guy at the door looks downright unfriendly and not help in the least bit with luggage. Overall the place feels like it has aged, it not invested in and not managed so well, but good individual staff. For this price , there are much better options.

設施：設施齊全，相對時間比較久了 衞生：不錯 環境：出門右手邊有超市 服務：很好 湖面結冰，橋上來回的車流與橋下的冰面形成了一道美麗的風景線

環境不錯有專門吸煙室服務態度好

房間還行，大廳漂亮

Stayed for the new year eve, The room was splendid, staff really friendly and speaking English well. I will definitely stay here again. Thank you

The reception and room service staff provided the excellent service. Hotel was extremely comfortable, hygiene and clean. They provided us with early check in and late check out. Rooms were clean Every time we go outside.

Room is spacious, nice and clean. Location is pretty good with a supermarket and park nearby - can be reached within 10 minutes by walking. Staff are generally polite and friendly. Looking forward to staying here again the next time I visit Astana.

very good Hotel with vey nice breakfast.location near city center.Quiet hotel very polite pesonel i would reccomend it and if i travel again n Astana i would stay again there. very good for bussines trips

Room food service is not satisfactory. Menu does not match the real meals. The glass and spice dish were not covered. No napkin was offered. Soup with horse meat was too salty and cold. Please improve your food service...