アスタナ ツ・アルマ＝アタ周辺のおすすめホテル・宿

We stayed here for few days, and everything was perfect. We were provided with delicious breakfast, clean and fresh smelling room and a lot of other services. The staff was very welcoming and professional too, especially the reception girls Nuray and Ainur, they helped me a lot.

My recent stay at Rixos President Hotel Astana was an absolute delight, leaving me with an indelible impression of luxury, comfort, and exceptional service. From the moment I stepped into the lobby, I was enveloped in an atmosphere of sophistication and warmth that set the tone for an unforgettable experience. The check-in process was seamless, with the staff exhibiting genuine friendliness and efficiency. The lobby exuded a refined ambiance with its chic décor and tasteful furnishings, creating a sense of anticipation for the lavish experience that awaited within the hotel. Entering my room was like stepping into a haven of tranquility. The contemporary design, coupled with thoughtful touches, provided a perfect balance between style and comfort. The bed was a sanctuary of plush pillows and sumptuous linens, promising a restful night's sleep after a day of exploring the city. This hotel offered an impressive array of amenities that elevated my stay to new heights. The fitness center was well-equipped, the spa indulgent, and the rooftop pool provided a breathtaking panorama of the city below. Each facility was a testament to the hotel's commitment to providing a holistic and rejuvenating experience for its guests. Dining was a gastronomic journey. The hotel's restaurant showcased a culinary masterpiece with a menu that catered to diverse palates. The chefs' dedication to using fresh, local ingredients was evident in every dish, and the attentive staff ensured that every dining experience was nothing short of exceptional. What truly set this hotel apart was the impeccable service. The staff was not only attentive but also genuinely invested in ensuring a flawless experience. From the concierge's helpful recommendations to the housekeeping team's meticulous attention to detail, every interaction was characterized by a genuine commitment to guest satisfaction. Situated in a prime location, provided convenient access to the city's attractions, making it an ideal base for exploration. Whether I was immersing myself in cultural landmarks or simply meandering through nearby neighborhoods, the hotel's central position added immense value to my overall stay. In conclusion, its exceeded my expectations in every aspect. It seamlessly blended opulence with genuine hospitality, creating an environment where every guest feels pampered and valued. I wholeheartedly recommend to those seeking a retreat that goes beyond accommodation, offering an experience that lingers in the memory long after check-out. I look forward to returning for another chapter of indulgence and relaxation.

Totally enjoyed my stay in this hotel. Considering the price, its location is perfect, just some walks away from the key landmarks in Astana, like the tent mall. Very safe location as well, even as I was walking after sun down. The bed & room was comfortable enough. I’d like kudos to the male receptionist when I checked in on the 21st, very friendly & even provided me with shopping tips on where to get the stuff I wanted & needed in the neighborhood. Would definitely stay here again when I come back in town

Чистый отель, просторные номера, отличное расположение( рядом министерства, основные учреждения, отделения банков, остановки, достопримечательности, торговые центры, парки. Вежливый персонал. Есть ресторан при отеле.

I recently redeemed my complimentary night with breakfast at the Ritz Carlton Astana and the experience was delightful. Club Connoisseur members benefit from several perks, one of which is a free night in a deluxe room, which oozed luxury and comfort. That night I also took advantage of my 20% off a cocktail master class that was interesting, fun, and relaxing. I would like to acknowledge several staff members who made a great impression on me for their professionalism, kindness, and competence. At check-in, Aslan the bellman, braved semi-apocalyptic weather (gale force winds and sheets of rain) to open the very heavy hotel doors for me and retrieve my bag from the taxi. Altynay, the receptionist, checked me in and gave me a beautiful room on a high floor so I could enjoy a view of the city. Sayan, who is in charge of Club Connoisseur, was there to welcome me in person and wish me a nice stay. Later, after I came back from the spa, I had to go back to reception as, embarrassingly, I couldn’t remember my room number (I’d lost the key card sleeve Altynay had given me with the room number on it). Ulkbek, at reception, quickly found me in the system and kindly offered to give me a new sleeve so I wouldn’t forget my room number again. I accepted the offer! That night I went to the cocktail master class at Mokki and, after Aizhan the hostess (who recognized me!) showed me to my seat, Alexander, the mixologist, made it fun, lighthearted, and educational. I now know how to make 4 different kinds of summer spritz cocktails! I met a French-Canadian couple at the class, and we spoke French a lot. At some point, Aidana, who was waiting on the master class participants, made a great impression on all of us when she asked us in flawless French, which one of the snacks we would prefer! She also was kind enough to give me snacks on soft bread as I have braces and cannot bite into hard foods. The next morning, I had breakfast at Mokki. The eggs were perfect and Symbat made me the perfect weak americano coffee I prefer to drink in the morning. Alfonso greeted me in Italian – always nice to see him! Even Altynay, who is in charge of marketing at the hotel, came to greet me and ask how my stay was going. At checkout, Mukhtar came to get my bag from my room and carry it down to the lobby. At reception, Nargiza checked me out quickly and efficiently and that was the end of a very special 24 hours. At least, this time, Aslan didn’t have to brave the elements when he helped me with my bag to the cab! Apologies for the very long-winded review, but the level of attention I received from everyone I have named (and perhaps some I forgot) required special mention. I felt very special and pampered by everyone and I will certainly be back. The training the Ritz Carlton Astana employees receive is working and congratulations to all!

previously it was Mariot, now only a few signs with the name Mariot remain of it! We traveled as a family, two adults and a baby. If you want to ruin your weekend go to this hotel! what we didn’t like 1. This hotel is not 5 stars, but 3+ 2. There were no bathrobes in the room, there were slippers for 1 person, bathroom accessories were also for 1 person, there was 1 bottle of water for the whole room, they brought it all in minutes 40 days after my call. 3. Do not use an iron if you do not want to ruin your clothes, unfortunately no one told me about this before, although now reading the comments, I respected these reviews. 4. On the third day of rest, we didn’t have cold water all morning, I called the reception and they offered me to go to the spa area and take a shower there, but I didn’t do it, by 12:00 pm we had water. 5. in the shower you can only take a shower from the top shower head, it cannot be switched over, it is broken . 6. The fridge is empty, there are no drinks to buy. 7. in a suite with a kitchen, there are no forks, knives, spoons What we liked 1. Location 2. Security who always opened the door, since we were with a stroller 3. the hotel improved the room when we checked in (I think they did it because our room was not ready) in total I will never come here and do not advise you !

私は 2023 年 10 月にシェラトン アスタナで 10 日間過ごしました。私と母は 2 つの独立したクラブ ルームを持っていて、私たち二人とも本当に滞在を楽しんだ。ホテルは、すべてのアトラクション、公園、巨大なショッピングモールの隣という中心部に位置しています。客室は快適で静かで広としています。クラブルームでは、朝食と夕食に最適な料理を提供し、ランチにはスープを提供しています。スパも素晴らしいです。しかし、ホテルに滞在する最良の部分は、スタッフとの交流です。誰もが親切で礼儀正しく、素敵で前向きな雰囲気があり、ゲストを本当に気にかけています。私たちが持っていたすべての小さな問題は、迅速かつ容易に解決されました。私たちはクラブルームで多くの時間を過ごしました、そして私は私たちの世話をしてくれたすべてのスタッフに感謝したいです。特に、クラブルームへの訪問を楽しくしてくれたクラブラウンジマネージャーOlzhasに言及したいと思います。

コマンド...アスタナ...ホテル全体は良いですが、4*に引っ張らないでください。同僚は朝6時にホテルへ出発し、7時にホテルへ着陸しました。部屋に入ったとき、部屋は完全に汚れていて掃除されませんでした。私は家族の部屋を変えるように招待されましたが、窓はありませんでした。私の同僚は窓を閉めませんでした。最初から閉じることができませんでした。また、別の部屋を提供したいのですが、窓は奇跡的に閉じられました)))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))バスルームには子がなく、半ガラスしかなく、不便で、多くの牛が床に落ち、乾かさず、崩壊です!朝食はとても美味しく、食べ物は少なく、食べ物は少なくなります。全体的に、ホテルは一般的ですが、よりよく食べます! ! !

この素晴らしいモダンなホテルのすべてのスタッフの親切さ、おもてなし、サービスに本当に感銘を受けました。完璧な滞在。カザフワインの本当に素敵な歓迎と私のスイートのお土産のユルトを備えた美しいスイート。細心の注意を払って清潔で快適で、本当に良い値もあります。この素晴らしいホテルについて十分に良いことを言うことはできません。ヒルトンの運転手が空港で私に会いました。本当に親切な温かい歓迎。フロントデスクからの地元の観光客の提案。優れた推奨事項。特別な従業員は、私が長年会った中で最もフレンドリーで親切な朝食ウェイターとして言及する価値があります。「月の従業員」に値する。彼は最も親切で本物のカザフのおもてなしを届け、私をとても歓迎してくれました。下の写真がありますが、残念ながら彼の名前を覚えていません。この素晴らしいホテルへの最高のお勧め - 美しい本当に優秀で、献身的で、非常に勤勉なスタッフが完璧に作った建物。私が出会ったすべての人が話す優れた英語。あなたの親切とおもてなしに感謝します。

非常にスマートでモダンなホテル - 素敵な部屋 - 非常に快適な社交エリア - レストランと特にギベットの素晴らしいメニューは、優れたスタッフでした - 非常にフレンドリーで親切でした - 私たちの要求と要件を満たすために、さらに進んでいました -間違いなく再びそこに滞在します