Be warned.. We booked this as a mini getaway to destress. We upgraded to a suite for the water view with a bath by the window. I was so excited to look at the water from the bath. We got the only suite with a parking lot view where people can see into your bathroom. When I asked what could be done, I was told to close my blinds and corrected that it's a river not an ocean. Great, thanks for the information but not helpful. The only reason the service gets 2 stars is the spa was really great.
My wife and I say at least a couple times per year. We always book a room with a hot tub to be able to sit bucket the ocean while taking a bath. the rooms and the tubs are always very clean the TV and it’s remote always works, but there is no timer or way to turn on closed captions on the TV. The front desk staff is always friendly and very accommodating. This hotel is far enough away from the main ***** that it is relatively quiet. It is close enough that you can walk to some nice restaurants or to the arcade and other fun things that they have available in Seaside. We will continue to stay at this Best Western a couple times a year.
We were in town visiting family during the 4th of July weekend. The room was clean and adequate for our needs. We had a great view of the fireworks from our window. The staff is friendly and accommodating. The hotel is convenient to everything from town to the beach. It is a bit of a walk to the beach, but it appears to be that way everywhere.
良い
12件の口コミ
4.2/5
1泊あたり
JPY 12,965
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No.1
4.3/5
96件の口コミ
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4.3/5
28件の口コミ
Best Western Columbia River Waterfront Hotel Astoria
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3.9/5
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4.3/5
99件の口コミ
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4.6/5
101件の口コミ
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3.7/5
96件の口コミ
アストリア リバーショア モーテル
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4.7/5
素晴らしい
Be warned.. We booked this as a mini getaway to destress. We upgraded to a suite for the water view with a bath by the window. I was so excited to look at the water from the bath. We got the only suite with a parking lot view where people can see into your bathroom. When I asked what could be done, I was told to close my blinds and corrected that it's a river not an ocean. Great, thanks for the information but not helpful. The only reason the service gets 2 stars is the spa was really great.
A woman moaned in the room about from 1am 330am. The Miami g was so frequent and loud- we actually began to wonder if her safety was at risk. We called the front desk. I walked to the front desk. No one there. No number to call. No help. This hotel has thin walls- fine. But I must learn to have a system to manage its guests. This is not Las Vegas or other type of hotel. We paid $533 for one night and it was sleepless and miserable. In the morning- all we wanted to do was leave. We got a repose talent the next morning saying “ I apologize as I am just now seeing this message. Did you attempt to call the number listed at the front desk? We sometimes have to support remotely. I am hoping it was simply someone with their TV on too loud as I did not receive any other calls or reports overnight.” That is a defensive and silly response. No apologies- no free breakfast- just that it was not and issue to them as a host. Unacceptable Upon checkout- they simply said we can’t do anything about it- talk to my manager. Didn’t offer any apologies or consideration. Didn’t give manager number. A very poor execution of the issue. This hotel needs a system to address/manage hotel guests and acknowledge when things don’t go well.
MMindijo TGreat location and comfortable stay. We enjoy the pool, hot tub, breakfast, and easy parking. There is a nice walking trail and being close to safeway & gas is helpful. We had a great view of the Goonies House from our room. Stay was mostly quiet and we had plenty of pillows. Lots of room with a King Bed and queen size hydabed couch.
We sere surprised when we pulled up to the hotel that it was located in an industrial area of the riverfront. The advertisement for the hotel shows views of a small craft marina but that wasn't our experience. The room we were given was at the end of a wing of the property that overlooked a mountain of cut logs waiting for shipment with logging trucks regularly going in and out with shipments of logs. Our stay started out good enough and quickly went down hill fast. The front desk was friendly and accommodating. We were taken aback by the very tired appearance of the building which appeared to be undergoing limited repairs. Our room was the same. The chairs in our room were dirty and frayed and the deck outside was in need of paint. Once we settled in we tried to turn on the television but it wouldn't work. After several calls to the front desk they sent someone up who worked for about 45 minutes on it. Finally we asked for a different room and they moved us next door. So we re-packed our belongings and moved. Again we tried the TV in the second room and it didn't work either. Same person came back and worked for another 45 minutes to 1 hour to try to get it working to no avail. At that point we said forget it that we would take it up with the front desk in the morning. About 30 minutes later we hear a scratching at our door and when we opened it we were shocked to find two individuals trying go get it. They said the front desk had assigned them the room. Possession is 9/10ths and we weren't moving again and they headed back to the office. The final straw as the next morning when we went down for the included breakfast only to find there was none. The person working the breakfast said the truck didn't get there in time with their supplies. It goes without saying we weren't happy campers when we spoke to the manager. They did give us a large credit for all our trouble but I wouldn't recommend staying there until repairs and upgrades are made. I would hope they would be a little more truthful with their advertising.
TTammy PThe exterior doesn’t excite, but the room we had was clean, spacious and comfortable! The gentleman who checked us in was welcoming and friendly and there was plenty of parking. There was a building that blocked part of our view but we could still see the river. The fact that it was really hot while we were there didn’t matter, the A/C worked wonderfully!! Would definitely recommend and would definitely stay here again!!
GGlendis WCheck in girl at front desk was great, very accomodating. Beds are very hard and no shampoo. Room had lots if room especially for all our bike gear. Very disappointed with the coffee, you had to go to front desk to get it first off. Second girl at front desk to lazy to make any. All three kraft empty at 7:30 am. She was not friendly at all. Gentle man before told her it was empty and did nothing to make coffee. Would not stay there again. Plus when I ask to receive copy of my receipt she said we can't print one...only email no thanks!