アストゥリアス州 Almacen De Bebidas La Tropical周辺のおすすめホテル・旅館

Muy buen servicio, trato muy agradable. Habitaciones cómodas y amplias. camas king size muy cómodas. La limpieza fenomenal. Muy buen desayuno; variado y siempre hay de todo. Además tiene zumo natural. Buena ubicación para moverte por la zona de turismo.

Al menos el colchón que nos tocó a nosotros parece que fué a la guerra. Vencidos los muelles marcaban en la espalda. La ventana no cierra bien. La atención de la chica muy buena, la limpieza bien. Para el precio que cobran tenía que estar mejor. Estuve en Pensiones y hoteles de muchas menos estrellas y le dan mil vueltas a este.

Su ubicación nos venía bien porque teníamos un evento familiar en una urbanización próxima. Pero me niego a volver. Llegamos tarde y cargados con las perchas, maletas y demás. La habitación tenía un acceso difícil, con unas escaleras altas y metálicas, y con un paso lleno de moscas. Ni siquiera preguntaron si teníamos alguna dificultad para subirlas, cosa que es así pero con el cansancio que llevábamos del viaje de ocho horas en coche sólo quería descansar. La habítación olía a tabaco, no se había ventilado en tiempo. Yo soy no fumadora y me molesta muchísimo. El aire acondicionado hacía tal ruído que para poder dormir tuvimos que apagarlo. Y la limpieza, para mi gusto, también dejaba que desear. En resumen. De las dos noches que habíamos contratado sólo nos quedamos una, preferí perder el dinero a volver a dormir allí. Y cuando fuimos a decir que nos íbamos ni se les ocurrió preguntar si había algún problema con la habitación, simplemente no mostraron interés. En resumen, para ir una vez, la primera y la última. No le doy categoría de hotel.

The hotel as a whole is a beautiful place in a wonderful location. The first impression was great. Friendly and welcoming check-in. However, once details come up and they are not resolved, it becomes annoying. Rooms lack basic amenities like tissues, cotton buds, cotton pads, nail file (amenities that are standard in a 5 star hotel). The same room types, which cost exactly the same per night, differ in the amenities that are available in some and not in others. We have 3 rooms of the same category. For example, there is full body mirror in room 203. But a mirror in room 202. (Same room type.) There is a long full-length mirror in 203 and 103 and there is none in 202. There is also a coffee maker in 202 but not in the other 2 rooms.. these are small insignificant details. The biggest problem is not the lack of amenities but the lack of attention because there is not enough staff. It's really a ”one man show”.... In the F&B areas. At the reception... no one answers the phone when you need reception and the coffee at breakfast only comes after breakfast has already been served... feel sorry for the poor staff, they are overworked. However when you need something done in the room... you can call and call, they might apologise but no other solution is given other than a room move. Which on a holiday is not very practical. The bathroom blinds in room 202 are damaged, no one even tries to fix it. In room 203 the windows do not open (faulty) maintenance does not check the condition... only solution is a room move... it would be nice for at least a gesture of finding a solution... I hope the people in charge read this because the place is beautiful, it has a lot of potential and it would be nice if other future guests could enjoy it and not be annoyed by small details that add up and become a burden during the stay.

We have been coming to Spain for over 27 years and during this time we have stayed in some good hotels and some where we have questioned the 5 star rating. Our tour of Northern Spain concluded with 2 nights in Palacio de Luces which is possibly the best hotel we have ever stayed in across Spain. There has clearly been huge inves**ent across all areas. Our room was immaculate and the quality of furnishings surpassed many of the 5 star hotels we have stayed in. The views from the public areas are stunning,made more impressive by the floor to ceiling glass screens. We would normally dine out but having sampled the restaurant on our first night we rebooked for a second night. The food was superb and the staff all took real pride in delivering great service. Last but not least the spa area looks like it was built yesterday. It is immaculate, peaceful and a wonderful addition for guests tired after a day exploring the local towns which are very hilly! ( comfortable shoes are a must). Thank you to all the wonderful staff. Your hotel is an absolute gem which we are delighted we stumbled upon.