I stayed here with my family while I also attended a conference at the GWCC. The location was very convenient, being a short drive or MARTA trip to the GWCC. There are also several restaurants in the area and a grocery store (Publix) all within walking distance. What made this place stand out was the staff! Always very welcoming and kind, and they went above and beyond at every opportunity. Antonio (AJ) definitely stood out the most, he bent over backwards to make sure we were comfortable and had everything we need. He also greeted me by name everytime I came in the door (impressive memory. As a Customer Experience leader for a large health system, this is exactly the type of person you want taking care of your guests. AJ could write the guest experience manual for these hotels. The breakfast staff and valet staff were also very kind and welcoming. The hotel was clean and well furnished. The rooms were spacious and the kitchen was very useful. A few notes for improvement: 1) Please vary the breakfast offerings. Frozen omelets and sausage every day were not great. Waffles made up for it, but scrambled eggs and bacon would have been welcome. This isn't the staff's fault, management sets the menu. 2) The balcony was really, really tiny, and I felt like I would fall off. I know this probably isn't something that can be easily fixed, but it is a fair warning to those who want a comfortable balcony. You won't have one. Despite these minor shortcomings, I would definitely stay here again. The high quality staff is the reason.
自動翻訳