Macdonald Highlands Hotel

This hotel is poor in every aspect. In urgent need of s refurbishment specially in public areas. The breakfast experience was awful. 10 min wait to be sit down, run out of fruit and there were no bowls available for 10 minutes, floor dirty and sticky floor, coffee arrived when we were finishing breakfast and only guests with dogs could use the outside terrace.

Hotel little worn out .. no room service

全包度假酒店 方便去滑雪 衹是房間比較舊 度假村配套設施非常好 服務人員比較忙碌幾乎很難聯繫上

Very inattentive at breakfast. Staff left me standing to get a table while they did stuff on computer. Eventually I gave up and selected my own table. Ages to order coffee & toast. By the time it arrived was cold. Bedding clean but stained. At a premium price point would expect much better.

First impressions of the hotel was lovely, and the room was nice and comfortable. But after a while you can see that it just needs a little tlc - lick of paid on the window sils, signed on the buildings were not complete, the loft didnt work and the disabled toilet near reception was out of order. The swiming pool is good, but again needs a refresh. £312 for 2 nights inc breakfast is a little pricey i feel, just needs to be updated a little...

Hotel is clean enough but very dated. Feel over charged for the condition of this hotel.

For a MacDonalds hotel I was quite disappointed. The room was small, required a freshen up of the decor. Breakfast was fine and staff were friendly. But I would not stay again. Didn’t use the pool facilities so can’t comment.

Old hotel, room very dark, lack of power socked next to bed very disappointing. Some customers require this. Breakfast low quality, little slice of butter for family of four. We had to ask for more. Baked beans terrible, the same with becon and sausages. Mushrooms ok and fried eggs. Overall acceptable but not encouraging to come back.

Dissinterested reception staff who struggle to use the reservation system. Bed wasn't fully made on arrival, and there was no mention of the jacuzzi being out of order even when directions were requested. Pool area dirty. Only some tv channels have sound, bizarrely. Poor quality breakfast. Restaurant serving staff were good however and the bed was comfortable.