Beaver Creek West Condominiums

My family (husband and older teenage boys) and I stayed at this property the week before Christmas for a ski/snowboard trip. The property is conveniently located within the town of Avon and had plenty of parking for our rental car. We arrived in the early evening and the main office was closed. We called the number for the front desk and a gentleman named Jake (I think...) drove from his house to meet us so we could get into the condo - amazing service. I booked the condo directly through Beaver Creek West and experienced ZERO problems. There was another family waiting to get in as well (booked through AirBnb) and they found out they were out of luck because the owners decided to use the condo and cancel their reservation! Do yourself a favor and save on all of the ridiculous fees, cleaning expenses, etc. and book with the property directly. To get to Beaver Creek Resort to ski, we used the property's shuttle, which goes to the Riverfront Gondola at the Westin. It was very convenient and the ladies driving the shuttle are very friendly and helpful. One day, we used the gondola and one day (when I wasn't skiing), I used the shuttle to the Westin and then took the Avon Ski Bus up to the base village of Beaver Creek Resort (super easy). The property is also very close to the Lake Street Bus Stop - easy walk, even in ski boots. On the day we skied Vail, we drove our rental car and parked in the main parking garage - easy and scenic drive. We booked Unit 7 and I highly recommend it. We were able to park directly in front of the unit and it was clean, spacious and updated nicely, including the modern bathrooms. Before our trip, I communicated with the property directly via e-mail to ensure we were booked in this originally requested unit and that everything was all set. The communication I received back was friendly, professional and welcoming.

For the amount we paid for a 4 bedroom 3 bath condo I was hoping the kitchen supplies would have been better quality and better stocked. We were not given extra toilet tissue or trash bags. The clock batteries were out, no fire starter, candy on the floor, toilet seat broken off the toilet and could honestly use a complete update. The office staff was polite upon check in however when we asked about the possibility of checking out late they told us that the owners were coming and they had to do a really good clean…better than what they do for just tourists. I was totally taken aback. Maybe they should concentrate on washing the bedding, comforters, pillows, etc. There is much that can be improved in unit 28! Maybe they should clean for the tourists like they clean for the owners.