バクーのFatimeyi Zəhra Məscidiホテル

You don’t get what you pay for. The prices are similar to London and Dubai, but the service is diabolical. The management seems to have collapsed now that it is no longer a Jumeirah resort but a local hotel. The only thing that seems to have remained from the Jumeirah days are the prices of everything, from rooms, to food, to activities. Poor service: Breakfast: whilst there was a ‘spread’, compared to other resorts it was limited, but perfectly adequate. The real issues were a lack of basic service and hygiene. Every day we had to deal with missing or dirty cutlery or napkins. Pepper dispensers not working Poor In-Room Dining: took over two hours to deliver 3 bowls of french fries. Poor telephone response: we had to call so many times for them to pick up and usually don’t even bother picking up, both at room service and even front desk in the evening. As we were leaving, we tried calling the front desk to send a bell boy, however, after many attempts with no response we just took our luggage down ourselves, including a push chair and children in tow! Poor restaurants: Way overpriced and food was okay but undoubtedly below what you expect for the price (expect to pay London restaurant prices). Poor variety and quality of food, very repetitive menus across the 2 restaurants and in room dining. No poolside service for food, just drinks. Often takes an hour to be served after ordering. Not providing simple things such as cutlery, napkins, spoon for stirring tea etc. Poor English: They often don’t understand simple requests. This sometimes escalates to them grunting and being unnecessarily rude. It is clear the staff have VERY little training. Poor Wifi: internet connection cuts out regularly, once for most of the day. If you need reliable connectivity for work or other purposes, carry a backup mobile wifi router (MiFi) with a local SIM card. Cancellations: bowling alley not working (for a year apparently), so very little to do when it rains. Unreliable front desk: the day before departure we booked an airport transfer, as we didn’t want to risk not getting a large enough vehicle for our family of five and luggage. However, the next day at check out, they had no record at all of the booking made the previous day and scrambled to get whatever car they could. To give some credit, they then provided that transport complimentary. Water park: this was the best managed aspect of the resort. Whilst there are many slides for small children, unfortunately the larger rides are not comparable to other water parks and teenagers may get bored quickly. Overall: Sadly, as things stand we cannot advise anyone to go there! They are pricing the resort as a top destination but the service and amenities are nowhere near that standard. Do not make the mistake we made of thinking it would still be of Jumeirah standard, it is not! Also, don’t believe the facilities they list on their website. When we put our concerns to the front desk manager, he

海辺の美しいエリアはいいです。朝食は8時から10時まで早めに出発したので試すことができませんでしたが、ミルクなしでコーヒーと「サンドイッチ」(ドライパンとミルクプレート内)を提供しました。朝食は2人で支払われるので、これは非常に不安です。ナイフで通貨を交換できてとても嬉しいです。全体的には価格が非対称です。

空港から🚶♂️ 🚶♀️の距離を歩いて、ホテルまで直接歩いて、目の前に見えます。タクシー ホーキングの駐車場をすぐにバイパスして、ホテル唯一の建物に通じる木の小道に入り、美しいロサ ダマスチェナを通り抜け、隣に植えられた香りのよいローズマリーを手渡します。 ホテルのインテリアは美しく清潔で、スタッフはアゼルバイジャンの人がどれほどフレンドリーであるか、チェックインする受付の女の子からドアのスタッフまで良い印象を与えます。 フライト後に脱水し、数秒で水がなくなったため、部屋にはより多くの飲料水があります。スタッフと話したところ、ホテルの部屋にはすぐに飲料水のボトルがたくさん入っているので、すぐに飲料水のボトルがいっぱいの収納室があることがわかりました。 朝食はとても素敵でした、朝食ウェイターは非常に役に立ちました。 ナイトバー/レストランも素敵で、非常に忍耐強いウェイターが電話ですべてのメニューをチェックし、彼が私が私の選択に満足しているのを見るまで、彼は再び直接メニュー全体をチェックしました。 強くお勧めします

I don’t normally take the time to review places but considering that they market themselves as a 5 star hotel I want to make sure other people considering this hotel know what to expect at least. For context We stayed in this hotel for a week as a family (2 kids) in a connecting family room. First off when we arrived and checked in, the guy at reception said they would check our documents and to please wait in their restaurant. We ordered some drinks and waited. Meanwhile suddenly they start blasting Indian music so loud in the restaurant (it was only us and another family there) that we had to go ask them if they could please turn it back down again. I don’t know for who or why they put the music on so loud. This also happened when we ate breakfast one morning. After maybe 20 minutes we went to ask reception how check in was going and were only told that “they were checking”. We decided to go and get some late lunch since we didn’t know how long we needed to wait for them to “check” whatever they were checking. If the room wasn’t ready, it wouldn’t have been a problem if they simply said so and gave us a time frame for when it would be ready. But this was a taste of the service to come unfortunately. We had a connecting family room that had one bathroom to share. The master bedroom had only a window which was a small and by the ceiling facing out into the hallway (so no external window) which meant it was like sleeping with lights on all night as the hallway light were always on. In this case perhaps a curtain for that window would be good or installing sensor lights in the hallway so the light isn’t on unless someone is there. The rooms were SO warm and when we went to check about the air conditioning they told us it wasn’t working or they didn’t have it. (Not sure which was the correct answer) They couldn’t give us a straight answer. They told us the heating had been on the night before but that they had now switched it off and allowed for “air” instead. So whatever control you have in your room is basically useless. When we asked if they could allow for the air conditioning to be turned on they just told us they would sort it out but nothing got done. We had to sleep with the only external window open during the night so at least our kids could be more comfortable. Other important things to note - we got 2 towels for 4 people. We asked them to bring 2 more which wasn’t done. Only when we saw a cleaner outside in the hallway one evening (3 nights into our stay) did we get 2 more. - there was no cleaning the whole week. We asked for more water, asked if someone would come to at least remove the garbage and they told us they would send someone but never did. - as shown in the photos, one of the single beds was broken underneath. - several sheets/duvet covers were broken, one example shown in the photos. - there was cigarette burns on the double bed headboard despite it being a non-smoking room. Shown in photos. Also the bathr

I had a great stay at ibis Baku on my trip to Baku, this was my 2nd trip and 2nd stay at the same hotel, rooms are still refreshing and looks quite new and updated, every other facilities are available which is mandatory , the staff is courteous and helpful in all the aspects. My special thanks to Mr. Bashir ( Duty Manager) for helping me and assisting through out the stay. He really goes out of his way to make sure the guests are happy and satisfied. Thanks to the other team members namely - Rufat and Naila as they kept meeting me all the time when I was at hotel during my stay, Overall a decent stay to remember and would definitely be coming again and again once I am in Baku again. Thanks so much to the ibis Baku Team.

When I checked in I was told the door is broken so I could not open it with the electronic key and they'll open it, but it's gonna be fixed the next day. Of course it was never fixed and I had to ask the staff to open it for me every time. Felt REALLY awkward. Then some day some random woman (she was working here I believe) just opened my door and walked in while I was in my room at midnight, saw me, said sorry and run away. What was that I have no idea, but it kinda gives you an idea about their take on privacy. The TV was not working, because the cable was literally torn apart, the WiFi broke down several times and one time it was more than 24 hours. The showerhead was broken, the water from the shower never went the way it supposed to, but straight to the floor, the toilet was not really attached to the floor (thankfully it was attached to communications). With that being said, I still think the hotel is okay for the price, the room was nice, big and clean and had a personal balcony and the staff were really friendly.

ほとんどの人が5*と認識しているものではありませんが、同じ経験です。あなたの経験を容易にするために、あなたは包装を検討することができます: 耳栓 - 宿泊エリアで隣人の共有オーガズムエスカッティ、パーティー、ハイスピリットの量を減らすだけでなく。レストランでもお勧めです。 ゲストがダイニングルームの長さを越えて熱烈な国内討論を好むだけでなく、スタッフが朝食の途中で良い議論を好む場合も。排水クリーナー - サンプリングされた客室の75%、その後のバスルームは、ラジエーターに座っているサンプ油で満たされた汗のブーツのエキゾチックな本質を提供しています。神秘的なメグ - あなたが請求書をチェックアウトするとき、あなたの予約条件に接続されていないように見えるかもしれません。ハイヴィスジャケット。ラッシュ時に道路を横断することは、リンポポを横断するシマウマに似ています。パックする必要はありません:笑顔 - スタッフに直面している顧客のほとんどは喜びであり、常に正しいことを丁寧に言うために最善を尽くします - 彼らはアゼルバイジャンへの信用です。陪審員は最終的な評価を出ています。私は戻りますか? mm...

It is a most convenient and comfortable hotel in this area. i feel like a home. Excellent service good language ability of reception staff.

We arrived on the 22 and was welcomed by ismail and checked in by shams from reception both were super nice and instantly gave us one of the best first impression any one can ask for. Our first day we had shawarma from black city and it was the best shawarma we ever had and made us go back again for the taste of it several times. Definitely recommend every one to try. We had the best service by our special favorite orkhan who was super friendly and the team made sure we get the best service. We had to just look once and literally the staff comes running to help. 10/10 for the attentiveness and details of the black city staff. We tried green house but the food is same as white city. Would have been amazing if they had a different cuisine than white city. We had the best shisha made by Hussain who was very kind but didn’t get the same smile and sweetness from the other staff in green house. Service was not bad but as we had an amazing experience from black city where all the staff are super attentive was a little down fall. We had dinner in white city and couldn’t order anything else after we tried the honey baby chicken which was absolutely delicious. We also had lunch twice in white city but the service was super slow due to lack of staff but David while we noticed it was definitely a time of rush he had done amazing while doing the service with a very energetic smile and a very positive vibe. The hotel has a beautiful steam room, sauna and a pool. I met gulshan from spa while I went for sauna who always was super attentive kind with a gorgeous smile. It is beautiful to go for a walk out side the hotel as it’s near a park with ocean views. We had met amazing locals as well as everyone we met were super kind. The hotel has beautiful garden and greenery around the property. We usually take pictures in every country we go but we fell in love with the gardens and the colours around we took pictures just out side the hotel. Lots of mini butterflies and just super pretty and beautiful colorfulness around the hotel. The rooms are spacious and if you love mirrors this would be a perfect place as the hallway to room are filled with huge mirrors. The only problem we faced was that the hotel didn’t have a eu plug and we had to take a walk to get them on the first day but other than that didn’t have any issues. Lastly was checked out by Orkhan from reception who was funny and sweet asked us about our stay and had a good last impression as well. All together a great team at marriot and definitely would recommend to stay as the hotel is beautiful with amazing facilities and to top of has amazing staff with delicious food. Personally this was the best vacation 💕

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