バクーのSemed vurgun bagiホテル

I don’t normally take the time to review places but considering that they market themselves as a 5 star hotel I want to make sure other people considering this hotel know what to expect at least. For context We stayed in this hotel for a week as a family (2 kids) in a connecting family room. First off when we arrived and checked in, the guy at reception said they would check our documents and to please wait in their restaurant. We ordered some drinks and waited. Meanwhile suddenly they start blasting Indian music so loud in the restaurant (it was only us and another family there) that we had to go ask them if they could please turn it back down again. I don’t know for who or why they put the music on so loud. This also happened when we ate breakfast one morning. After maybe 20 minutes we went to ask reception how check in was going and were only told that “they were checking”. We decided to go and get some late lunch since we didn’t know how long we needed to wait for them to “check” whatever they were checking. If the room wasn’t ready, it wouldn’t have been a problem if they simply said so and gave us a time frame for when it would be ready. But this was a taste of the service to come unfortunately. We had a connecting family room that had one bathroom to share. The master bedroom had only a window which was a small and by the ceiling facing out into the hallway (so no external window) which meant it was like sleeping with lights on all night as the hallway light were always on. In this case perhaps a curtain for that window would be good or installing sensor lights in the hallway so the light isn’t on unless someone is there. The rooms were SO warm and when we went to check about the air conditioning they told us it wasn’t working or they didn’t have it. (Not sure which was the correct answer) They couldn’t give us a straight answer. They told us the heating had been on the night before but that they had now switched it off and allowed for “air” instead. So whatever control you have in your room is basically useless. When we asked if they could allow for the air conditioning to be turned on they just told us they would sort it out but nothing got done. We had to sleep with the only external window open during the night so at least our kids could be more comfortable. Other important things to note - we got 2 towels for 4 people. We asked them to bring 2 more which wasn’t done. Only when we saw a cleaner outside in the hallway one evening (3 nights into our stay) did we get 2 more. - there was no cleaning the whole week. We asked for more water, asked if someone would come to at least remove the garbage and they told us they would send someone but never did. - as shown in the photos, one of the single beds was broken underneath. - several sheets/duvet covers were broken, one example shown in the photos. - there was cigarette burns on the double bed headboard despite it being a non-smoking room. Shown in photos. Also the bathr

Super place for the rest, and night recommended to visit. Excellent service, suitable location, nice breakfast, and a variety of food. Friendly staff with good communication, attention to customers, and of course , a red hair girl, whose name is Eva - is a heart of all this place. Kind, making great experience of guests visiting and build a great mood

It is a most convenient and comfortable hotel in this area. i feel like a home. Excellent service good language ability of reception staff.

全体的に良い、最高の場所。ウォーターフロントの道路の景色は良く、車はドアで車の準備をしていて、交通に多少の影響があります。フロントデスクの唯一の問題は、借りる変換プラグがないことです。

私たちは1年前にここにいました、今回は素晴らしい経験でした、私は食べ物の質の悪化、基本的なものに縮小、朝食は質的ですが、限られています。 受付は利用可能で、準備ができています。 美しい朝食スタッフ。 プールのスタッフは素晴らしいです。

First time using this hotel mainly due to the location and ease of getting to walk to work the following day. The hotel itself if great – nice and clean with all rooms being huge in size including good bed, TV refreshments and a decent bathroom. It’s a fair walk into the main Baku fountain square however on this occasion my work was around the corner from the marine hotel so perfect. – Would I use again? Certainly will – in fact I have reserved 2 future dates that coincide with my work, in fact the price is also amazing due to location – If you was there for the F1 you would be laughing as you could fall out of bed and be on the main track..

正直に言って失望した。 部屋自体は予想通り、素敵なデザインで、とても広としていました。 2泊連続で夕方に戻ってから、床にゴミが残っていたので、家事はパーを下回りました。 シャワーが暖まるまで数分待たなければなりませんでした。バスルームには歯ブラシがありません。 支払いに関するスタッフ間の誤ったコミュニケーションにより、フロントデスクから非常に不必要な深夜の電話がかかりました。小包の配達に関するさらなる誤ったコミュニケーション。ある日、それは部屋に直接運ばれ、翌日はホテルの方針に反しました。 チェックアウトのための荷物の助けを求められた、来たことがない。 リッツの経験から非常に遠い。

It's a good hotel in baku.Kids friendly,pool,very tasty breakfast, recommended for everyone who are visiting baku with families enjoy the views from window it's amazing our kids like this hotel very much they wants to go again in baku staffs are super friendly help us a lot.Thank you for the team inter continental.