バクーのTrump Towerホテル

We arrived on the 22 and was welcomed by ismail and checked in by shams from reception both were super nice and instantly gave us one of the best first impression any one can ask for. Our first day we had shawarma from black city and it was the best shawarma we ever had and made us go back again for the taste of it several times. Definitely recommend every one to try. We had the best service by our special favorite orkhan who was super friendly and the team made sure we get the best service. We had to just look once and literally the staff comes running to help. 10/10 for the attentiveness and details of the black city staff. We tried green house but the food is same as white city. Would have been amazing if they had a different cuisine than white city. We had the best shisha made by Hussain who was very kind but didn’t get the same smile and sweetness from the other staff in green house. Service was not bad but as we had an amazing experience from black city where all the staff are super attentive was a little down fall. We had dinner in white city and couldn’t order anything else after we tried the honey baby chicken which was absolutely delicious. We also had lunch twice in white city but the service was super slow due to lack of staff but David while we noticed it was definitely a time of rush he had done amazing while doing the service with a very energetic smile and a very positive vibe. The hotel has a beautiful steam room, sauna and a pool. I met gulshan from spa while I went for sauna who always was super attentive kind with a gorgeous smile. It is beautiful to go for a walk out side the hotel as it’s near a park with ocean views. We had met amazing locals as well as everyone we met were super kind. The hotel has beautiful garden and greenery around the property. We usually take pictures in every country we go but we fell in love with the gardens and the colours around we took pictures just out side the hotel. Lots of mini butterflies and just super pretty and beautiful colorfulness around the hotel. The rooms are spacious and if you love mirrors this would be a perfect place as the hallway to room are filled with huge mirrors. The only problem we faced was that the hotel didn’t have a eu plug and we had to take a walk to get them on the first day but other than that didn’t have any issues. Lastly was checked out by Orkhan from reception who was funny and sweet asked us about our stay and had a good last impression as well. All together a great team at marriot and definitely would recommend to stay as the hotel is beautiful with amazing facilities and to top of has amazing staff with delicious food. Personally this was the best vacation 💕

It is a most convenient and comfortable hotel in this area. i feel like a home. Excellent service good language ability of reception staff.

正直に言って失望した。 部屋自体は予想通り、素敵なデザインで、とても広としていました。 2泊連続で夕方に戻ってから、床にゴミが残っていたので、家事はパーを下回りました。 シャワーが暖まるまで数分待たなければなりませんでした。バスルームには歯ブラシがありません。 支払いに関するスタッフ間の誤ったコミュニケーションにより、フロントデスクから非常に不必要な深夜の電話がかかりました。小包の配達に関するさらなる誤ったコミュニケーション。ある日、それは部屋に直接運ばれ、翌日はホテルの方針に反しました。 チェックアウトのための荷物の助けを求められた、来たことがない。 リッツの経験から非常に遠い。

良い場所にある快適なホテル。部屋はきれいで、部屋自体は広いです。丁寧なスタッフ。朝食は良かったが、完全に多様ではなかった。天井が非常に高く、照明がそのような正方形に引っ張られなかったため、部屋には照明がありません)

When I checked in I was told the door is broken so I could not open it with the electronic key and they'll open it, but it's gonna be fixed the next day. Of course it was never fixed and I had to ask the staff to open it for me every time. Felt REALLY awkward. Then some day some random woman (she was working here I believe) just opened my door and walked in while I was in my room at midnight, saw me, said sorry and run away. What was that I have no idea, but it kinda gives you an idea about their take on privacy. The TV was not working, because the cable was literally torn apart, the WiFi broke down several times and one time it was more than 24 hours. The showerhead was broken, the water from the shower never went the way it supposed to, but straight to the floor, the toilet was not really attached to the floor (thankfully it was attached to communications). With that being said, I still think the hotel is okay for the price, the room was nice, big and clean and had a personal balcony and the staff were really friendly.

Super place for the rest, and night recommended to visit. Excellent service, suitable location, nice breakfast, and a variety of food. Friendly staff with good communication, attention to customers, and of course , a red hair girl, whose name is Eva - is a heart of all this place. Kind, making great experience of guests visiting and build a great mood

今年6月にバクのエクセルシオールホテルリゾート&スパに滞在した素晴らしい経験を共有したいと思います。私は母とバクを訪れることをずっと前に計画していたので、4泊(12-16 6月)を予約しました。***********とその施設のレビューに基づいてExcelsiorを選びました。私はこの選択をしたことを後悔していないと言わなければなりません:)ホテルは素晴らしいインテリアデザイン、素晴らしい朝食サービス(ありがとう、チームとシェフZohra)、素晴らしいスイミングプール(屋内と屋外)、スパアメニティを備えています。ホテルで誕生日を祝うことができてとても嬉しかったです。夕方、スタッフはケーキとシャンパンを部屋に持って来て私を驚かせました。それは私が決して忘れないとても美しいジェスチャーでした:)全体的に、スタッフは私が人生で出会った中で最高で、気配りがあり、気配りがあり、反応が良く、フレンドリーです。ビジネスやレジャーのためにバクーに旅行する人にExcelsiorをお勧めします。ウクライナのルドミラ。2023年6月

私はバクに滞在中にここに滞在し、ホテルに本当に感銘を受けました。レセプションでのサービスは暖かく、歓迎され、役に立ちます。部屋は5階にあり、よく提示され、非常に快適なベッドでした(近隣のジョージアから観光や旅行の後、疲れ果てたので必要でした)。朝食は豊富で、ホテルは新座美通りから徒歩5分、海辺まで15分です。私は再びここに滞在します!

I am a Marriott Gold member travelled with friends, we chose to stay at Sheraton. The experience and hospitality was absolutely pleasant. We were pleasantly (with a big smile) greeted by Mr Orkhan at the lobby and he was very happy to consider our requests and provided room upgrade and also connected room. The room had a great view and spacious. Orkhan made our experience very delightful. He gave us suggestions on places to see and restaurants to go to. Marriott you have an excellent employee in your hotel, your customers will be well taken care. I will recommend the hotel and stay to family and friends