Hotel room not clean,AC not work, toilet trouble , hot water terrible, towel bed smell, no aminites in bath room, the room smells like **** I thought from toilet bowl. When tell to receptionist they just said ok we will fix and coordinate with housekeeping but no one comes to fix or clean.
Finally our guest want to Chek out because no one responded in the hotel staff. And very thankful for trip.com help to refund money.
自動翻訳