Our room was large comfortable just a pity bed too hard for us. View over golf course. Pool and steel room brilliant. All staff very friendly and helpful. Sorry but the price of wine and drink too much for us. We did listen to the live music he was great thanks.
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ゲスト
2022年11月7日
bed was hard, was very unclean
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Alison
2024年3月12日
The property advertised that it was fully renovated and 4star
On arrival the lobby and staff were lovely. The room itself was very dated and the mattress was old and very uncomfortable
I requested a new mattress and was told that I’d be moved to a different room however, they placed a thin mattress topper on the old one and told me that I’d been given a replacement mattress.
Each morning around 7.30-8.00am there were workman drilling and hammering in either an adjacent room or the room above
I ended up checking out 3 days into my 7 day stay
I would not book this hotel again in the future
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Verified traveler
2024年2月25日
Hotel was dated, crumbling walls, poor bathrooms facilities tired furnishing and not very comfy beds. Customer service was very average not what would be expected from Northern Irish hospitality.
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CHINWE
2024年2月16日
I loved every bit of it, except the noise due to the renovation, of course we were informed on arrival. Service is top notch,staff friendly and response timely.
I would like to visit again👌
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Jo
2024年2月9日
Hotel in a good location. Pool was good, and warm so great to be able to have this facility for some down time. Staff all excellent from checking in to bar and restaurant staff. Ate in the restaurant twice, what I chose was as I wanted it and not expensive. Breakfast was a buffet style and was more than adequate.
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Verified traveler
2024年1月15日
Should be made clear when booking about the extensive building work. Woken up first thing to drills and hammering right above my head. No room service offered here which is not 4 star service. Was told I was been offered a free upgrade on arrival which was greatly appreciated- on reflection not so good where I was put as I was right underneath the builders when they started at 7;30.
Bed very uncomfortable.
Server in the restaurant was very quick and good.
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JAMES
2023年10月28日
Quiet, lovely comfortable clean bedroom and bathroom. Great breakfast. Helpful, considerate staff. Very good value for money. Hilton Templepatrick is in a lovely quiet country setting while being only minutes from the airports, ferry ports and Belfast.
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MrsT
2023年10月15日
Staff were all excellent. Just a few problems in the room. Tv didn't work, think the remote needed batteries. Safe didn't lock. There were no toiletries in the room when we arrived. Had to ask for those. And twice our key card didn't work and we had to go back to reception to get it reactivated.