Oakwood Merdeka Bandungの口コミ・レビュー・評判

ホテルからの返信: Dear Archippo,Thank you for sharing your positive experience at FOX Harris City Center Bandung with us. We're thrilled to hear that our hotel was a pleasant choice for your business trip and that you enjoyed the convenience of having a plethora of street food options nearby.Ensuring a comfortable and convenient stay for our guests is always our top priority, and we're delighted that we could meet your expectations.We appreciate your kind words and look forward to welcoming you back for another successful business trip or perhaps a leisurely stay where you can further explore the vibrant street food scene in Bandung.Warm regards,Lily Siwu General Manager

ホテルからの返信: Dear Sasha, thank you for your feedback! We appreciate your recognition of our central location. We're constantly striving to enhance our facilities, and your comments about the age of the property are duly noted. We're delighted to hear that our reception team made a positive impression on your stay. We value your input and hope to welcome you back soon for an even better experience.Warm regards,Lily SIWUGeneral Manager

ホテルからの返信: Dear Valued Guest,Thank you for sharing your feedback following your stay at FOX Harris City Center Bandung. We regret to hear about your dissatisfaction with the towels and the cleanliness of the carpet.Your comments are valuable, and we take them seriously. We will address these issues promptly with our housekeeping team to ensure that the standards are met and maintained. Your comfort and satisfaction are of utmost importance to us, and we apologize for any inconvenience caused.On a positive note, we are pleased to know that you found the hotel's location favorable. We appreciate your understanding, and we hope to have the opportunity to welcome you back in the future, providing you with an improved and more enjoyable stay.Warm regards,Lily SiwuGeneral ManagerFOX Harris City Center Bandung

ホテルからの返信: Dear Valued Guest,Thank you for sharing your feedback regarding your recent stay at FOX Harris City Center Bandung.We appreciate your honest assessment, and we regret to hear that the hotel's interior design did not meet your expectations. We apologize for any inconvenience you experienced during your stay, and we take your comments seriously.Your feedback is valuable to us, and we will use it to make improvements and enhance the guest experience. We understand that the parking facilities were limited, and we appreciate your understanding.If you have any specific suggestions or areas where you think we can enhance our services, please feel free to share them. We are committed to providing the best possible experience for our guests.We hope you will consider giving us another chance in the future. If you decide to stay with us again, we will do our best to ensure a more positive and enjoyable experience.Thank you for choosing FOX Harris City Center Bandung. We appreciate your patronage.Sincerely,General ManagerFOX Harris City Center Bandung

ホテルからの返信: Dear Dicky Iswanto,Thank you for your positive feedback! We're delighted to hear that you enjoyed your stay with us at FOX Harris Bandung and found it to be a good place.Your satisfaction is our top priority, and we strive to provide a comfortable and enjoyable experience for all our guests. We appreciate your kind words and look forward to welcoming you back for another pleasant stay in the future.Warm regards,Lily SiwuGeneral ManagerFOX Harris Bandung

ホテルからの返信: Dear Noviandi Ichsan, Thank you for taking the time to review your stay with us. We appreciate your feedback, and we are pleased to know that you had an overall positive experience during your stay at FOX Harris City Center Bandung. If you have any specific comments or suggestions for improvement, please feel free to share them with us. Your input is valuable as we continuously strive to enhance our services and exceed our guests' expectations. We hope to have the pleasure of welcoming you back in the future for another enjoyable stay. Best regards, General Manager FOX Harris City Center Bandung

ホテルからの返信: Dear Tamu Yang Terhormat,Terima kasih telah berbagi ulasan Anda dengan kami. Kami senang mendengar bahwa Anda mengapresiasi lokasi strategis hotel kami dan menemukan lobby kami cukup instagramable.Namun, kami mohon maaf atas ketidaknyamanan yang Anda alami terkait bau lembab di kamar dan karpet. Kami sangat menghargai masukan Anda dan akan segera menindaklanjuti dengan tim housekeeping dan maintenance kami untuk memastikan masalah ini diperbaiki.Kami juga ingin memberitahukan bahwa kami akan melakukan renovasi total di awal bulan Juni untuk meningkatkan semua fasilitas dan kualitas hotel kami, termasuk perbaikan kebersihan dan kondisi kamar.Terima kasih atas perhatian dan kesabaran Anda. Kami berharap dapat menyambut Anda kembali di masa mendatang dan memberikan pengalaman menginap yang lebih baik.Salam hangat,Lily SiwuGeneral ManagerFOX Harris City Center

ホテルからの返信: Kepada Tamu Yang Terhormat,Terima kasih atas ulasan positif Anda! Kami sangat senang mendengar bahwa Anda menikmati lokasi hotel kami yang strategis, tepat di sebelah Alun-alun. Kami juga senang Anda merasa puas dengan harga yang terjangkau dan sarapan pagi yang kami sediakan.Kami berharap dapat menyambut Anda kembali di FOX Harris City Center untuk pengalaman menginap yang menyenangkan lainnya.Salam hangat,Lily SiwuGeneral ManagerFOX Harris City Center

ホテルからの返信: Riska Nuramalia yang terhormat,Terima kasih atas waktu yang Anda luangkan untuk berbagi pengalaman menginap Anda di FOX Harris City Center Bandung. Kami ingin menyampaikan permohonan maaf yang tulus atas segala ketidaknyamanan yang mungkin Anda alami selama menginap.Kami sangat menyesal mendengar bahwa kebersihan kamar, terutama kamar mandi, tidak memenuhi harapan Anda. Mohon dipastikan bahwa masukan Anda sangat berharga, dan kami akan segera berkoordinasi dengan tim housekeeping kami untuk melakukan perbaikan yang diperlukan.Mengenai masalah kamar merokok, kami memahami keprihatinan Anda dan akan meninjau kembali kebijakan alokasi kamar kami agar dapat lebih baik mengakomodasi preferensi para tamu.Masukan Anda sangat berarti karena membantu kami mengidentifikasi area yang perlu ditingkatkan. Jika ada hal lain yang ingin Anda sampaikan atau diskusikan lebih lanjut, jangan ragu untuk menghubungi kami secara langsung.Sekali lagi, kami memohon maaf atas segala ketidaknyamanan yang Anda alami, dan kami berharap dapat menyambut Anda kembali untuk pengalaman yang lebih positif di masa mendatang.Hormat kami,General ManagerFOX Harris City Center Bandung