Rooms, cleanliness and location were great BUT reception service made a really bad impression for us. We reached early on our first day, so we requested for early check in. It is totally understandable if there are no rooms for early check in, however, the receptionist (not sure if naming her here would affect her job, so I’m not) was super rude when I requested. Initially she said no, then no and no without even checking, and with very straight up face as if I owed her a million bucks. When I asked for a late checkout at least, it was a NO. Asked her again, like really, with a super smiley good mood, but receptionist was just there with a straight face. So we waited, got our rooms only at 2pm. So if you’re looking for early checkin, this place is not the right one. Thank goodness for other good receptionists like Ian, and a few more who were friendlier and gave me a late checkout instantly. ❤️❤️ Otherwise the rest of the stay was great!
自動翻訳