ラマダ バイ ウィンダム ウィスコンシン デルズ(Ramada by Wyndham Wisconsin Dells)

My family and I stayed here after my mom got sick the day we were supposed to leave the area. The check in lady was very nice and our room was very clean. The leather seat from the chair was cracking and did track the material all over the room and in the bed. The pool was decently warm and the hot tub was excellent. Breakfast was decent, but not very warm. We went about midway through the allotted time. All in all, I would definitely book again.

Terrible customer service. Front desk service was terrible, rude and did not care about customer concerns. Out dated rooms, which seriously needs a make over and remodeling. . Mildew smell in room. I Do Not Recommend staying here, as I will not stay here again.

The property staff was rude when I arrived. Then when we got into the room, it looked nothing like the room shown in the picture as it had damage, potential mold, smelt bad, wrecked furniture, and etc.

Staff was wondeful and very friendly! The property itself could use updating and privacy updates to make the rooms feel quieter/friendly.

Nice, tidy hotel. The room was clean, the jetted tub worked great, and the bed was comfy. The staff was friendly and met all of our needs. We'd stay here again.

They are remodeling and what is done so far is very nice. The bed was comfy and the room was nice. The morning clerk was very friendly and interacting with the guests.

Nice staff. Comfortable and clean rooms. Bathroom was a little small for my liking.

I paid for a double queen with the pull out couch. The couch was so old, with a paper thin mattress on it, that had the springs poking through. We couldn't even use it. When booking I did ask for an updated room, the only part that was updated was the paint and that wasn't even done.

While the kids were in the hot tub and we were in the pool, the lady from the front desk threw chemicals in the hot tub!!!! We had the kids get immediately out. The next night she added chemicals again while we were in the pool. She was not friendly at all. The window was open when we came into our room and screen was bent. The toilet paper in the bathroom at the pool was never restocked. One of the bathrooms light was burnt out completely. The other bathroom’s door had the striker plate hanging and you were unable to keep shut and lock. Our room was very small and the chair was cracked and tattered. Bathroom is so small your hips hit the toilet paper while sitting on toilet. We will not return here. Although it was cheaper and my expectations were less- throwing chemicals in the hot tub while people are in it crosses a line!!!