Hotel is in dire need of a refresh. First room I stayed in was nothing less than seedy and generally run down. However, the front desk staff moved me to a lovely one bedroom suite that was, at least, in descent shape. Staff were all excellent and can’t be faulted for anything - they are the bright spot in a hotel that is definitely showing its age.
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teresa
宿泊: 2023年12月
その他
5.0/5
とても素晴らしい
投稿: 2023年12月29日
The old world charm of a truly boutique hotel is rapidly disappearing, the Windsor Arms never disappoints. Kudos to the warm efficient staff for making yet another stay memorable.
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Mardi
宿泊: 2023年10月
カップル・夫婦での旅行
5.0/5
とても素晴らしい
投稿: 2023年10月30日
Loved all of it. Would have preferred a Ladies Bathroom on the main level, but certainly understand why it isn't feasible.
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Margaret
宿泊: 2023年10月
家族旅行
4.0/5
とても良い
投稿: 2023年10月18日
Great service at the front desk and more than enough space to accommodate us. The pool was especially popular with the kids.
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David
宿泊: 2023年9月
その他
5.0/5
とても素晴らしい
投稿: 2023年9月26日
It's still my favourite Toronto hotel. The near Yorkvile ideal location is perfect for me. Terrific staff.
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Roberta
宿泊: 2023年9月
カップル・夫婦での旅行
4.0/5
とても良い
投稿: 2023年9月25日
I like the old clubby feel of this place. It’s kind of dated and that suits me just fine, super comfortable and private.
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Diane
宿泊: 2023年9月
カップル・夫婦での旅行
5.0/5
とても素晴らしい
投稿: 2023年9月25日
The dining room/bar is brilliant, full of stunning private nooks and small rooms in plush green leather, tapestry and velvet wing chairs and booth seats, each room beautifully decorated with period ink drawings and splashy modern paintings of royalty, a library of antique books, and cushy bar areas for a drink. A cosy spot to relax after a day in town.
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James
宿泊: 2023年9月
その他
4.0/5
とても良い
投稿: 2023年9月23日
Sent a request for early checkin in 5 days in advance. Never answered. When I arrived early, my room was not ready. When “ready” I used the toilet, and noted long dark hair on the toilet seat, and the seat would not stay up. I have short white hair.
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Terrence
宿泊: 2023年8月
その他
5.0/5
とても素晴らしい
投稿: 2023年8月17日
Beautiful older hotel with exceptional service. Large, spacious suite with plenty of room for four of us. Everyone at the Windsor Arms was extremely nice and helpful. Pleasant pool and spa. Excellent location in a vibrant neighborhood with lots of good restaurants and shopping within walking distance. I would 100% stay here again.
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Carol
宿泊: 2023年8月
家族旅行
4.0/5
とても良い
投稿: 2023年8月12日
Like: Large suites, quiet, professional and helpful staff
Room for improvement: Tired decor/outdated, shower head too high, bathroom too small (no need for huge tub) and not modern, no free water provided in room and no tea available in room.
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Deborah
宿泊: 2023年8月
家族旅行
5.0/5
とても素晴らしい
投稿: 2023年8月6日
Beautiful property offering high tea and spa facilities. Also included was a turn down service and plate of cookies before bedtime. Minor negatives were some signs of wear and no personal iquor permitted in rooms.
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Lindsay
宿泊: 2023年10月
家族旅行
5.0/5
とても素晴らしい
投稿: 2023年10月30日
We stayed here for my wedding weekend and it was a very nice experience.
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Barry
宿泊: 2023年7月
カップル・夫婦での旅行
3.0/5
投稿: 2023年7月10日
Great location - but hotel needs updating. Climate control system does not work in the room and you can't decide your own comfort level. No compensation was offered for this.