This was our 1st time at Amari Spice but from the on set was a bad experience. Driving into the hotel I could not drive to the lobby entrance to drop my family & luggage as it was blocked for some reason best known to Amari. Security at the entrance was of no help & I ended up blocking the way of a car at the back. What was supposed to be destress trip, started off on bad note. Anyway cursing Amari Spice for being worst than a 1 star hotel, I reversed back into the lobby entrance. Told this bad experience while checking in to the front office staff but they were not bothered Going to the room found the mattress to be too soft sinking when you lay down & the air cond temp tops up at 26.5 degress, not everyone likes the room super cold. These 2 shortcomings are something that you wld not find in a 4 or 5 star hotels but looks like Amari is still figuring out where they stand. Even many 3 star hotels are better. Moving to the shower both rain & hand shower water flow was dispointing at best with temperature regulation being a challenge. Since my home is at Bukit Jambu & the main reason of chosing Amari was to destress, which was not possible with the said room conditions, I had to leave my family both nights to head home to rest. The matteress, shower & air cond at home the best. Wondering how Amari claims to be home away from home. On a good note the staff were courteous & friendly. Inclosing would I stay at Amari Spice again. NO.
とても良い
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