コットン ハウス ホテル オートグラフ コレクション(Cotton House Hotel, Autograph Collection)

總體可以的

之前看錯巴塞科隆酒店聖家堂景觀定了四晚 從特內里費準備飛巴塞才發現是看大教堂景觀 趕緊取消了（四星，不是看聖家堂，還貴） 緊急查酒店，看到棉花屋，離各景點都是步行15、20min，還有帶沙發床房型（帶小孩在歐洲出遊選選房不易），入住之後超驚喜！ *此處提醒，選3人在booking上沒有合適房型，攜程卻有30方帶沙發床房型，在外訂房多個網站比較 酒店備品是#ortigia[話題]# ，作為棉花屋，毛巾床品自然都是頂級的，床墊舒服，房間還帶衣帽間+雙台盆，提供免費酒店tour瞭解酒店歷史和設計細節，服務是我在歐洲遇到過最主動，最熱情的。巴塞有這麼多設計感酒店，這是一家下次去，我還會毫不猶豫重複預訂的酒店。至於酒店歷史和設計細節，有空再開一篇 最大的遺憾是遇到一些 小插曲沒來得及好好在離店日選購Ortigia

This is a lovely hotel. We loved the patio for breakfast in the morning and just a nice spot to relax for a drink after a long day. It is centrally located within walking distance to Las Ramblas, shopping and restaurants. It is a long walk down to the waterfront but easy cab ride. Would highly recommend this classy gem!

First class place, and very classically decorated. We ate at the restaurant inside, and it was also top-notch. Probably the highlight of the service we received was from the concierge named “Reyes”, who was a consummate professional from checkin to checkout.

Très bon hôtel. Nous sommes ravis de notre passage. Le personnel est très professionnel et accueillant. Notre séjour était parfait et nous n'hésiterons pas à revenir. Reyes est un élément indispensable au lieu.

Fabulous hotel all around. Beautiful, comfortable, serene and so much more. Only had 3 nights there and could have stayed a month! The breakfast buffet and terrace as well as the quaint sitting rooms and location is spectacular. The staff was very pleasant and knowledgeable and mostly accommodating. We are gold members/Amex fine hotels and weee upgraded to a nice room. The only negative is that we had to wait from 7 am - 11 am upon arrival for our room to be ready after a red eye flight with no sleep, we were miserable hanging out with others in the lounge area until we could lay down and rest! Cleaning staff doesn’t arrive until 8 and our room was vacant but apparently took 3 hours to clean! 🥱

Lovely hotel but missing 5 Star features. Breakfasts in garden were exceptional except for being understaffed. Head waiter was overworked and extremely busy. He seemed to be doing all the jobs. Unusual for a European Hotel, especially a 5 star, to not have a bidet in a small toilet area. There was an extremely large shower and tub area but non skid mats are needed since entire area is one big shower and very slippery. Also water in sink did not drain out . While brushing your teeth or washing your hands, the sink filled with water. Highlight and greatest credit to this hotel was the bellman named Alex. He seemed to handle a multitude of requests and did so always with a smile. He was always around and looking for ways to help such as handing us umbrellas when there was a slight drizzle outside. He anticipated all our needs. We found this to be so unusual for a bellman but so much appreciated. Alex is a true credit to this hotel and we missed him when he had days off especially on our day of departure. Our taxi arrived early in the morning to take us to the airport. We were well on our way when our driver received a phone call from the bellman on duty. (not Alex). He told the driver that we left a bag behind. I was sure we had all our bags but didn't want to take a chance so we turned around and returned to hotel only to find out that it was not our bag. This cost us added expense and time so our driver had to really rush to get us to airport on time. Had the bellman checked everyones baggage tags before loading bags into the taxi, this mishap could have been prevented. The bag in question was a personal carry on that was sitting in the lobby area. We used a large amount of Bonvoy points for this stay since we wanted a 5 Star experience. Unfortunately, this hotel did not meet with our expectations and we could have used half the amount of our Bonvoy points and stayed elsewhere.

We stayed here pre cruise. The location is great for sightseeing and shopping. All within 20-40 minutes walk. Staff are friendly and polite. Especially Reyes who handled our luggage, Martha and Jill in reception. They always give you sunny smiles.