Although the location of this hotel was great, the same cannot be said about its customer service or hygiene. We were forced to move room twice whilst the receptionist, ***** and ****, were rude and unhelpful towards us multiple times.
We were initially placed in a handicapped room and to add insult to injury, they were roaches under the bed. We reported this and after a long and arduous process we were finally placed in a room after midnight.
The customer service was preposterous and we will never be coming back again because of this. We hope that the hotel can get better staff to allow customers to have a better time than we had in future.
自動翻訳