ゲゲストOur stay was very nice for a quick weekend getaway to celebrate a birthday. Location was great, close to Mercato made it very conveniant for shopping, walking and eateries!
ゲゲストThe hotel is in a great location, but unfortunately the room fell short of expectations. The air conditioning unit takes up nearly half the wall where the window is, and it was extremely noisy throughout the night. We struggled to get a good night’s sleep, which really put a damper on our weekend getaway. During the day, the construction next to the pool made it impossible to enjoy.
ゲゲストThis is a beautiful property (even with the renovation of the pool that many reviewers have mentioned), but it seems not be a hotel. Rather, it seems owners of units have hired a management company to admit guests who have rented units, kind of like a time share. That's why there is but one concierge and several parking valets. There is no restaurant/room service and no staff, but our unit had everything we needed for its kitchen. (Pro tip: the last grocery store is a Wynn Dixie near the bridge as you come into the island. The good news is that we had a wonderful view and our room was especially comfortable. It was however showing the beginning signs of wear and tear - small stains on a chair, some darkening grout in the bathroom, stain around drain in the sink, etc. The TV's software did not allow for Iphone mirroring, and the archaic internet browser warned that there was no connection with the Google dinosaur! No Netflix, or Amazon Prime...We had to watch an important baseball game on or phones. When I went to the lobby, the concierge could only give me the reservations phone number, but did offer to send a valet to have a look at the TV! Guests do have beach privileges along with towels, chairs, etc. In spite of the small short comings, it was perfect for our 4th of July celebration; watching the fireworks from the comfort of our 10th floor balcony was wonderful. The proximity to local restaurants is especially convenient.
If you understand that this property offers service like a time share rather than a luxury hotel, you won't be disappointed, especially if it is competitively priced. (You can compare the Hilton next door.) It also has adjoining rooms if you want to bring friends/family.
ゲゲストMy stay here was amazing. The staff are very friendly and accommodate your every needs. I'm also waiting to hear back from my third party for information I've requested. They are very good at communicating back with you. Definitely recommend this site.