「While the host has a great attitude, is genuinely helpful, and offers a welcoming touch with free brandy shots, the property falls far short of expectations for the price. Guests should be warned in advance that it is located on the 2nd/3rd floor with no lift, making carrying heavy luggage up 2.5 flights of stairs a major issue. On top of that, the Wi-Fi was unusable during my stay; the host is aware of the problem but hasn't fixed it, even though a basic Wi-Fi 6 or mesh router upgrade would easily solve it. Ultimately, you are paying 5-star hotel prices for a B&B experience with no reception desk, no lift, no luggage assistance, and an early 10:00 AM check-out.」
Toen we vorige review lazen konden we dat niet geloven. Maar we hebben het zelf mogen meemaken....wow, wat een hotel. Bij aankomst werden we zeer hartelijk verwelkomt door Željka en kregen we meteen een welkomstdrankje. We ontvingen een kaart van split met daarbij heel veel nuttige informatie. Ze begeleidde ons daarna naar onze prachtige suite. Niets kon je op de kamer aanmerken. Safe, frigo, waterkoker, haardroger,....alles was er!! Ons eerste ontbijt was een zeer aparte, maar positieve ervaring. Een selectie van lekkers werd ons aangeboden en bleek perfect gekozen. De bediening was 200% in orde en zoals enkelen voor ons al schreven....soms te, maar dat went gauw. Dag twee maakten we kennis met Marija. Zij schitterde evenzeer, net als Željka. De laatste dag mochten we Dea leren kennen. Zij evenaart de beide andere dames en heeft ons perfect geholpen met de problemen die we mochten ervaren met onze vliegtuigmaatschappij.
Tijdens ons verblijf was de kamer elke dag piekfijn onderhouden. Dus onze dank ook aan de poetsdames!!
Dit hotel is zeker en vast een aanrader en.....wij komen hier zeker nog terug!!!!
Excellent location right in the centre of great restaurants and the tourism hotspots. The room and bathtub are great. Good wifi and television box for plenty of viewing options. Rooftop garden/outdoor area is amazing at sunset (see attached photos). A couple of things to prepare yourself for which are out of the control of the hotel owners: there are 90 steps to the floor where the rooms are so would not recommend if you are physically challenged, and the restaurants in the square do have music till quite late which is audible in the rooms so light sleepers may like to try ear plugs. Sound did not bother us and the walk up the stairs was good for our health! The whole of the city has bell ringing at various times during the day (7am, Midday, 8pm) No need to set an alarm to wake up in the morning!
Location is fantastic - right in the middle of everything but very quiet. The room has a mini fridge which is perfect. There is a communal coffee / tea area, which is nice. Could store luggage after check out which is a major plus. The local bus station is about 10 minute walk away for cheap bus to the airport. Bed was very comfy too (even as a single bed!)
Pro - very close to the Golden Gate and is easy to find. Check in is straightforward. The room is on the first floor above ground so it wasn't the most difficult thing to lift our luggages up.
Con - (1) the actual room looks nothing like the pictures online. The online pictures (taken with wide lens mode) show the room to be much larger and brighter, whereas the room is in fact very small and relatively poorly lit. For one, the bed is literally two footsteps away from the door, and we were struggling to find space to open our luggages.
(2) One of the beds in the room is in fact a sofa bed, but the property did not declare this when we booked. We spent a lot of time trying to book places which do not use sofa beds but actual beds, and so we can't help but feel that we were misled and misrepresented to.
(3) There is a bit of noise. The property is right next to the road and near a pub with some rowdy youths at times.
(4) Facilities are minimal. There is only one chair, and the table is very small. Everything else is basic. Nothing luxurious about it despite its name and the photos.
(5) There is no lift at the property.
We would not have chosen this property if we had a second chance.