ベレンのプール付きホテル

A good hotel, modern, functional. It is located in front of the theater in a safe area. The rooms are clean and spacious with comfortable beds. The bathroom has a tub with shower and is clean. Excellent and very varied breakfast. There is also a very good restaurant. The only problem is given by the very strong air conditioning in any environment and room. We found it at 10 degrees and before going out to dinner we turned it off. Serious mistake. We found the room with walls, furniture, sheets all very damp. At the reception, however, they were very professional and only to sleep they offered us another room. Better to turn up the temperature and not turn off. It's definitely worth the price.

The hotel is located in a safe part of town with lots of places to eat nearby. Quick and easy taxi ride to other touristic areas. The room itself was spacious and maintained fine. I did, however, occasionally notice a strange sewage smell in the hallway similar to that mentioned in other reviews. Breakfast was OK, but nothing special. My main hesitation involves customer service. The front-desk is simply not friendly, will not go out of their way to be helpful, and are insufficiently trained to welcome non-Brazilians.

O hotel é muito bom. Quartos novos e agradáveis. Café da manhã excelente. Porém esqueci meu relógio no quarto e disseram que não havia sido encontrado. Percebi que havia esquecido meu relógio no transporte para o aeroporto e liguei IMEDIATAMENTE para o hotel. O rececionista Allan pegou meu contato e disse que retornaria. Não retornou. Liguei novamente após dois dias e o Victor fez exatamente a mesma coisa. E assim sucessivamente. Até que o Salomão me atendeu e foi MUITO atencioso, educado e prestativo. Foi até o final da “investigação” mas infelizmente, segundo a governança, o relógio não foi encontrado. Desapareceu e ninguém achou. Achei um absurdo pq eu tinha acabado de sair do hotel quando percebi que não estava comigo. Enfim… não esqueçam nada pq não será encontrado nunca mais.

私たちはマラに行く前に一晩滞在しました。部屋はとても簡単です。マラから帰ってきた時、私たちは別の部屋に住んでいました。多くて、快適で、エアコンが新しくて、プールは修理中ですが、すぐに修理されました。教育とサービスを受けた役人は、共和国広場とショッピング通りに非常に近い美しい場所にあります。

ホテル ル マッシリアはベレンの中心部にあり、パラセーテ ボローニャまで徒歩でわずか 5 分、ノッサ セニョーラ ダ パース シアターまでは 5 分です。 このホテルは、共和国広場まで 1 km、テアトロ エクスペリメンタル ワルデマール エンリケまで 1 km の場所にあります。屋外プールなどのレクリエーション設備を使い、庭園からの眺めをお楽しみいただけます。その他の設備としてこのホテルでは、WiFi (無料)、ツアー / チケット案内をご利用いただけます。Restaurante Le Massiliaでフランス料理はいかがでしょうか。このレストランはバー / ラウンジを併設し、庭園の眺めを楽しめます。コンチネンタル ブレックファストを毎日 6:30 ～ 9:30 までお召し上がりいただけます (有料)。24 時間対応フロントデスク、荷物保管サービス、図書室をお使いいただけます。全部で 20 室ある冷房完備の客室にはミニバーがあります。客室ではWiFi (無料)をご利用いただけます。セーフティボックス、デスクをご利用いただけ、ハウスキーピング サービスは、毎日行われます。

優秀なホテル...すべての問題で最大の評価は、私と私の家族ができるだけ早く戻ってくるでしょう。

Overall, we got a very cheap deal for 8 nights and for the price we paid, it was ok. However, there is still a lot they can improve on. We know Belem is not the most internationally oriented city. However, when booking a Mercure, you would expect the guest-facing team to speak English. Throughout the stay we met 3 receptionists with 75% English. The other team members 0, which made communication quite hard. We booked a Superior Room, as from reading other reviews, we could figure out these were quite recently renovated. Being a global company and French brand, you would expect a renovated room to have universal power sockets. Unfortunately, they did not. It was our first time in Brazil and we are from Europe. Our phone chargers fit in the power socket just fine, but the laptop charger did not. We never knew there was a difference. Strangely enough, the hotel only had adaptors from Brazil to Europe, not the other way around. Already quite annoyed, we decided to purchase one ourselves outside. Unfortunately, that also turned out to be an impossible task. Could not find it anywhere. Next day told reception we would look for it ourselves as well, but if they could please ask their purchaser to find an adaptor. We still did not find it ourselves, the hotel did not even bother to look. So, on the third day I got quite upset, as I was not able to work on my laptop. I asked the receptionist if I could speak to the manager. One lady came, we never were told her name or job title, but then the receptionist had to translate as even the manager did not speak English. We gave her the actual charger to keep with her so they could find a suitable adaptor. When returning in the evening there was an adaptor in the room with a handwritten note stating they found us the adaptor we need. NOT, it was the same one from Brazil to Europe. We actually gave the charger, and still we got an adaptor which does not fit. Of course, immediately we went down again. Then one guy from the Maintenance team looked at it and said he would sort something out. He came very happy to the room after 15 minutes. He actually melted the holes in the adaptor to make them bigger so our charger would fit. Melted!! Huge fire hazard, but ok it worked. Breakfast was in a meeting room due to renovation of the restaurant. That can happen, but there was absolutely no atmosphere created in the meeting room. At least play some background music! Although the variety of food at breakfast was not great, the quality of the items was good! Problem though is that there is no system for refilling empty items on the buffet. Especially scrambled eggs were often unavailable, as they would wait for it to be empty, then inform the kitchen to make more. There was also no registration at breakfast, so they would never know how many more people were still supposed to come for breakfast. Each day there were 2 different fresh juices, from fruits only known to Brazilians we guess. We did not like any of them. Can

Excelente atendimento, funcionários solícitos , acomodação confortável, café da manhã muito saboroso.