慌しい一日の終わりには、キングスグローブ ホテルでおくつろぎください。キングスグローブ ホテルは、Kingsgroveの現地の雰囲気を感じたいお客様にお勧めの施設です。ロックデール駅から7km、シドニー国際空港から7kmと、交通便利な場所にあります。キングスグローヴ駅が徒歩圏内にあり、市内観光に非常に便利です。付近には、ビバリー・ヒルズ・パークやヤタマ・パーク、Our Lady of Fatima Churchなど、Kingsgroveの多くの観光名所があります。館内の様々な施設で、有意義にお過ごしいただけます。Kingsgroveの当施設のお客様は、駐車場をご利用いただけます。
You’ll want to read this, its GREAT!!! My partner and I checked into the Greenacre Hotel on November 24th. After checking in, the desk clerk brought us to the entrance of the hotel building and handed us our room card keys. He then said to us “ The bathrooms are located down the hall outside of your room so don’t leave your room without your cards. You also need them to get into the building so make sure to always have your card on you. I don’t want to receive a call in the middle of the night that you’re locked out of your room”. Totally reasonable , I can understand how that could be frustrating. Many people, throughout the night, forgot their cards in their rooms. How do I know this? They body checked themselves against their door screaming “ let me in”. That wasn’t even the bad part. That I could put up with. The next day, my partner and I woke up early because we had an International Flight to catch. My partner went downstairs to load the car and then I followed about 10 minutes later. When I came outside the building, my partner shouted something at me but it was to late. The door to the building shut behind me. What my partner yelled at me was “ Don’t let the door close, the card isn’t working”. When I tried my card on the door, it just beeped and flashed red. I tried my partners card, the same thing happened. We were locked out and we had to return our rental car within the hour and catch our flight. I immediately called the desk clerk/manager. I told him what happened and his response was “ What do you want me to do, I’m in bed”……..well here’s an idea for you, GET OUT OF BED!!!!!!! I WAS FURIOUS!!! We had both of our cards and it was nowhere near checkout time!!! What kind of response is that, here’s the correct response: “ Oh my goodness, I am so sorry sir. I am currently unavailable but I will send someone there to open the door. Again I cannot apologize enough, this is totally unacceptable. Please send me an email at your earliest convenience and I will provide some kind of compensation, this is truly unacceptable. There will be someone there within the next half hour. Here’s my personal number in case he doesn’t show.” But of course that was not his response. After a bit of arguing, he let me know that someone was going to be opening up the bar downstairs within the next half hour. So, we waited. After a half hour, a gentlemen did show up and I have to give him praise. He moved with urgency and at the end of the day got us back into the building and we made our flight. I still can’t get over “ I’m in bed” , what is that! I’ve worked in the tourism industry for 5 years and this whole experience was just totally unprofessional. I’m looking forward to your response.
旅先の様々な魅力を発見したいお客様に、バーウッド ベッド アンド ブレックファーストは最適です。バーウッド ベッド アンド ブレックファーストは、Burwoodでも指折りの素晴らしい宿泊施設の内の一つです。当施設からバーウッド駅まで約500m、シドニー国際空港まで約14km、移動に便利です。最寄の主要公共交通機関はバーウッドで、当施設から500mです。センテナリー・パークやFive Dock Indoor Cricket、ヘンレイ・パークなど、周辺で多くの観光名所をお楽しみいただけます。館内の様々な施設で、有意義にお過ごしいただけます。Burwoodの当施設のお客様は、駐車場をご利用いただけます。
ゲゲスト2022.12.30
We spent a very comfortable night in a double room with ensuite. The building is old and full of character, with creative uses of space. The bed was clean and we slept extremely well. The best part was the friendly welcome. Our hostess could not have been more helpful and kind. She made sure we understood the access codes and asked about our trip. Surprisingly great location, a short walk to Burwood/Victoria Rds and fabulous Chinese restaurants. Burwood Park also close by. I thought being near the road would be noisy, but it was quiet and we slept undisturbed. It’s not fancy, but that didn’t matter at all. If you want fancy, you’ll be paying a lot more.
Advertised as ”Standard Room with one King or two single beds” for $200 a night sounded good. Turn up and discover it should be advertised as ”Sub-Standard Room with two single beds shoved together impersonating a King bed”. So I rang down to reception and asked them to swap me to a room with a King bed which they initially said they could do, but alas after going back down to reception and getting a new room card, SURPRISE another room with two single beds shoved together impersonating a King bed. SO I rang down again and was told to wait in my room until they could sort it out, which I didn't seem to want to do so I went back to reception and demanded a large bed (not two single beds shoved together) and was told, HEY ALL OUR KING ROOMS HAVE TWO SINGLE BEDS PUSHED TOGETHER,,,,, so they UPGRADED ME ! (NO KIDDING) to a Queen Room, which DID have a QUEEN BED WOW. Took two hours to sort all this out after a 14 hour day down the mines. Lesson in this DONT EXPECT A KING BED if you book a KING ROOM - shonks. How can you in good conscious advertise King Rooms without King mattresses - 1 star you guys hang your heads in shame