ホテル ファサノ ベロ オリゾンテ(Hotel Fasano Belo Horizonte)

Hotel was fine but not amazing given the price point. It was the weird interaction at checkout that makes me concerned to recommend to anyone. I wanted to take a photo of the lobby and I was told that I was not allowed to. I have never ever experienced this at any of the hundreds of hotel I’ve stayed at nor did the Fasano Boa Vista or Fasano Punta del Este have similar policies.

Beautiful hotel from the most luxury brandbin Brazil but service of a 2 star hotel . Second time i stay and service always bad . Breakfast gives you possible worst start of day ...as you see lots of employees doing nothing but in an empty room cant bring fried egs or a toast in 30 m . Dinner even with empty restaurant amd again lots of employees takes ages to come. As i said my 3nd experience here in 2 years both very bad and not comparable to other Fasano hotels in Brazil

Excellent in every aspect of our stay. This was our first stay and we didn't want to leave. Outstanding service, beautiful rooms, excellent restaurant. We loved the location, the peace and quiet and the attention to detail. We look forward to staying there again and will definitely recommend it.

We had a fairly short stay at Fasano but a very satisfying one. Beautiful hotel in a great area of the city, great service definitely the place to stay in Belo Horizonte.

The hotel was sheek and comfortable in a nice area along pretty tree lined streets and the service was very attentive. The room was also very modern and peaceful. The food was not great at all, the bed was uncomfortable, and there was a problem with the hot water. For the high price of this hotel, those issues were a problem. I would recommend others give it a chance however. And I’d recommend the hotel is over charging for rooms.

The room was spacious and the bed is extremely comfortable, with welcome lovely amenities. One high end restaurant offering several choices of delicious food, both Brazilian and International specialities. Very helpfull staff! Thank you so much.

Great hotel! Nice area to stay

It’s always good to be back in bh

It’s a good hotel but it’s not a 5 start hotel at all. They lack proper staff training and attention to details. They didn't even offer 1 bottle of water per day at the room (we got charged for each one) also, the room coffee machine, we were charged for each pellet we used. (I’ve never experienced that on a 5 stars hotel) The valet it’s in the street -in front of the hotel and we need to wait standing -in the rain sometimes, as there is not valet waiting area or seats. Some staff were professional some were not trained to deal with costumer. SPA had only 1 employee (maybe bcse covid) but she was not friendly, so I decided to not have any service there. Also watch your bill, they charged us for room service and food we didn’t have. On the positive side it’s on the best location in town, walking distance from Liberty square, restaurants and Savassi area. Also it’s a beautifully designed hotel and decor was ok point. Love the brazilian details everywhere. Although I felt as it’s could have being better I recommend the hotel and would stay again.