ホテル RH プリンセサ(RH Princesa Hotel & Spa)

房間設施齊全，面積適中。早餐不錯，前台服務很好。距離海灘稍微遠一點，但距公園和老城區很近。總體感覺挺不錯！

Arrival Checkin was very efficient and staff very courteous. Issued with a room card which has to be produced for all services. Location 5* Easy distance to the sea front and shopping area of old/new town. The hotel is located on a side street, customer whom are coached in will be dropped off around 150 metres away, and again for the pickup (the pickup was 10 minutes ahead of schedule time - so ensure you arrive 15 minute ahead) Could be a problem if raining, there is no shelter when awaiting the coach. If you hire a car, parking can be expensive, around €12-€15 per day. On street parking is available, but is difficult to find a free space. The hotel is 5 minutes (top of the street) from a large supermarket (closed Sundays). Rooms 5* The room we were allocated was on the 14th floor, pool facing (sun in the morning till early afternoon). Well appointed room with no maintenance issues and clean. Towels were regularly changed. Fridge with water/soft drinks (local charge though for these), tea/coffee making facilities with a replenishment of supplies (unlike Med Playa hotels). The rooms were surprisingly quite from the balcony due to being double glazed. On the balcony a pop up washing line, 2 chair and a table. Good viewing as the balcony is glass panelled. The beds were 2 doubles and were very comfortable. Safe with key lock (€10 deposit). 42" Android TV (with some UK channels), hair dryer, toiletry supplies (shampoo, conditioner, toothbrushes, soap). The bathroom had shower, toilet, shower had a removable hand wand and a fixed overhead large rainfall shower which maintained a powerful and consistent warm jet. The shower entry may cause some larger people issues as the clearance is around 15” wide. The room cleaners were very thorough and were tipped. Floor lifts 5* There are 6 lifts, 4 express lifts in the foyer and 2 smaller adjacent to the main staircase. All were functioning during our stay. We didn't generally have any undue wait issues, as we (as with other hotels) always avoid on the hour, quarter or on the half hour, as larger parties use these times to rendezvous in the restaurants etc. Food 5* Any one whom enjoys a proper English/Scottish breakfasts, you will not be disappointed, lean bacon prepared from the griddle, good sausages and sunny side up eggs, black pudding also available. I'm a regular porridge person, this was also catered for. Proper mug sized cups available for tea/coffee. At the time we were at the hotel, I would say 60% of guest were Spanish nationals, but there were always a choice, seafood, meat, rice or chicken dishes with a carving dishes at the griddle. Fair choice of salads and sweet dishes. There was no evidence of any flying insects in the dining room. There is a microwave oven either for baby food or reheating dishes to piping hot. There is great confidence in food hygiene as it can be seen every day, the majority of the hotel staff ate from the same guest offerings at lunchtime, as did the manager. We enj

Fantastic week. Second time we have stayed at this hotel. Quick check in, room lovely and clean and cleaned everyday. Food plenty of choice and all amazing quality. Snacks and drinks always available. Outdoor play area a big hit with our 2 boys. Staff always friendly and helpful and hardworking. We will be back again.

Having booked a family as all inclusive we soon discovered after arrival that other guests were wearing different coloured wrist bands, gold band apparantly is more all inclusive than the silver all inclusive which we all were given,an option that was never put to us on booking or on arrival at hotel, the bands were pretty irratating and also had sharp edges which caught the skin on more than one occasion.On ordering food and drinks you had to present your room key card, what is the point of the bands then.Hotel was pretty clean and well maintained, friendly staff in all positions.The food on offer was of a good quality but didn't change much with some items not labelled as to what they were.We were in a big party and finding a table to allow us all to dine together became a bit of a squeeze as larger tables seemed to have a lot less space between them.The hotel lifts have a mind of their own which quickly becomes annoying, they can go from ground to floor ten without stopping and vice versa but ghe minute you are in them they seem to stop at every floor.Rooms are adequate with all you need although i found the wardrobes a tad too small.€10 deposit gets you a safe key.Using the coffee in hotel room does not guarantee a restock as i found which was disappointing. Entertainment for kids was real good and staff were very friendly and would seek you out if there was any issues which was reassuring.The outdoor pool for the size of hotel was small and on good hot sunny days not much room to do anything.There is an indoor pool which i was told will charge you if you go over your time limit, i cannot verify this but be aware.The bar at night mostly copes but our last night had rain so most guests stayed indoors and queues formed which were taking forever to clear. Location wise it was our first time at this side of Benidorm, closer to the old town, it was a nice change but there is a fair amount of walking involved to get to the beach and the new town which included hilly streets. 3 stars would be a fair rating for this hotel.

Family of 4 adults a 4 Yr old. Fantastic hotel and staff, the cleanliness all around hotel and pool areas are great, food choice is very good. Bar prices for drinks are NOT expensive. All in all a very good clean hotel. Close to all amenities, closer to old town Benidorm

We stayed at RH Princesa at the beginning of June for 8 nights. We are a family of 4, children aged 5 & 2. I will start with the bad (there are few). The room is a little cramped. You need to walk about 200 meters from drop off to get to the hotel unless you have private transfers due to the street size. That’s it! Everything else we could not have faulted. The staff are all amazing and really make you feel welcome. Right up from the reception staff, to servers and cleaners, everyone is very friendly and helpful. I especially felt the children’s entertainment staff were excellent with the children. The hotel is exceptionally clean and tidy. The food is lovely and varied. It will get samey if you eat the same stuff so recommend you try mixing it up each meal. The food truck is also very nice, though you do pay extra for some premiums eg nuggets and onion rings, though it’s not much. We were all inclusive gold (we upgraded from half board when we arrived) and the selection was great including bottled corona and premium spirits. Again as above, there are some additional drinks you can request that you pay extra for eg kopparberg, Jameson but most of the selection is included. Entertainment is great for a family hotel. Mini disco every night for the children and kids club opens after at 9pm until 11.30. Kids are still free to watch the entertainment and dance or run around depending on what’s on. It wasn’t overly busy at this time of year so we always were able to get a bed. It did however start to get much busier as we were leaving which I would expect as you approach July. Proximity to the beach and old town is great with loads of shops and additional restaurants near by. Multiple pool areas so plenty to do for the children. The splash area is great for younger children too. Can be a little cold but is fine when you’re in! Towels - you can rent hotel towels for 5 euro and change them as you please as much as you want then get your money back on return. Dont waste luggage space bringing your own! Overall we had a great stay and will definitely be back especially while the kids are still young. Maybe not as much to do for older children but that depends on them really. Thanks for a great stay!

The largest and busiest of the 3 RH hotels which are close together. Stopped on the 14th floor and the lifts are a game of patience. They are very slow and often seem to be stuck on different floors. The staff everywhere are friendly and helpful. Stayed half board and the food was good and varied. Sometimes a little slow moving used plates from the table and we often had to do this ourselves. The hotel is very clean, in a good location and certainly worth staying at.

RH Princesa is a great hotel. Not sure it’s 4* but definitely close. We arrived late at night and lunch bags had been prepared for us (although no vegetarian / allergy options available). We were on the 11th floor which was a bit scary on the balcony for us at first as so high up, but we got used to it. Terrible view of other buildings (don’t think the pool view is much better) but hardly spent any time on the balcony so wasn’t concerned. The pools are great, child friendly, open late and always a lifeguard around. My only gripe was the main pool is a bit small and it was very, very cold! In late May/early June it was relatively easy to get loungers, but I can imagine this gets worse when it’s busier. The pool doesn’t open until 10am but it gives you time to get breakfast and have a lie in. The location is good, both the old and new town are accessible by foot but probably not the best place for those with physical disabilities as it’s up a hill and the coach can’t get to the hotel - be aware you have to walk to another hotel to get picked up/ walk from another hotel when dropped off, which is a bit annoying with luggage. The food is good - but pretty much the same every day, so even though we were full board we ate out quite a bit. The breakfast is the best of the three meals. Not much choice of hot meal for vegetarians but plenty of salad and desserts to keep you full! Drinks prices very reasonable and I recommend the cocktails. The hotel was spotless. Your towels are changed and room cleaned EVERY day, which I found really impressive. Staff at the hotel are really nice, polite and helpful and speak English well. I would really recommend this hotel for families, we really enjoyed it and we would definitely return, which is not something I say very often.

We’ve just come back from a lovely stay at this hotel. The staff were all super friendly and helpful, both pools were kept really clean and clearly well looked after and the kids splash pool was a huge hit with our 2 year old. He also really enjoyed the outdoor fun area which had a little basketball/football court, mini golf, trampolines, a bouncy castle, soft play and go karts. Although we only actually saw the soft play open twice the whole week we were there. The rooms were spacious and modern with lovely big balconies and a really nice bathroom as well. The cleaners came round everyday and we’re always really helpful. The food was lovely and always plenty of it, although it did become a bit repetitive but that’s to be expected going a week all inclusive and there are more than plenty of bars and restaurants close by so we ate out a few evenings. Finally the location was absolutely perfect for us, close enough to the new town/beach, we even found an arcade and fair ground yet also only a 10 minute walk to the quieter old town where there are plenty of cafes, shops and a lovely play park for kids. Overall this is a lovely hotel and we were so pleased with our stay we’ve booked to come again next year. Looking forward to coming back.